Retail Store Team Lead

3 weeks ago


Surrey, British Columbia, Canada Velvet Box Jewelry Inc Full time
About This Role

We are seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store, focusing on merchandise sales and team management. As a key member of our team, you will be responsible for driving sales growth, ensuring excellent customer service, and leading a team of sales associates to achieve exceptional results.

Key Responsibilities
  • Sales Growth and Management:
    • Develop and implement sales strategies to increase revenue and drive business growth.
    • Analyze sales data to identify trends and opportunities for improvement.
  • Team Leadership:
    • Recruit, train, and develop a high-performing team of sales associates.
    • Mentor and coach team members to improve their sales skills and provide excellent customer service.
  • Customer Service:
    • Ensure that customers receive an exceptional shopping experience by providing timely assistance and resolving any issues promptly.
    • Implement processes to measure and improve customer satisfaction.
  • Store Operations:
    • Manage store inventory levels, including ordering and receiving merchandise.
    • Maintain a clean and organized store environment, adhering to company standards.
    Requirements
    • Bachelor's degree in Business Administration, Marketing, or related field.
    • Minimum 1 year of retail management experience, preferably in a similar role.
    • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
    • Strong analytical and problem-solving skills, with the ability to analyze sales data and make informed decisions.
    • Proven track record of driving sales growth and improving customer satisfaction.
    What We Offer
    • A competitive salary of $50,000 - $60,000 per year, based on experience.
    • Ongoing training and development opportunities to enhance your skills and career progression.
    • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
    • A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
    • The opportunity to work with a leading retailer in a fast-paced and exciting industry.
    How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and cover letter, to Velvet Box Jewelry Inc Careers.



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