SAP Client Delivery Manager

2 weeks ago


Toronto, Ontario, Canada SAP Full time
About the Role

Our SAP Client Delivery Managers work closely with technical and project teams to serve our customers, providing quality remote and on-site services and activities tailored to their needs and complexity.

Accountability and Collaboration

After initial contract execution, the Client Delivery Manager is the primary point of contact for the client, assuming end-to-end accountability of the engagement and responsible for the delivery and performance of the contracted services.

Critical Skills and Experience

  • 4+ years of experience in project management or SAP operations
  • 4+ years of experience in a customer-facing role
  • 8+ years of experience in SAP Basis and/or infrastructure operation/development (desired)

What You Bring

  • Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field
  • SAP Basis, technology and/or functional knowledge are very important
  • Strong project management skills and customer-facing experience
  • Strong ability to translate between technical and non-technical audiences with confidence
  • High competency in multi-tasking and ability to manage multiple engagements in parallel

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.



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