Hotel Operations Manager

5 days ago


Canada Urgo Hôtels Canada Full time
{"Job Title: General Manager

Job Summary:
Urgo Hôtels Canada is seeking a seasoned General Manager to oversee the daily operations of our two resort hotels in Mont-Tremblant, Quebec. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, maximizing operational performance, and driving revenue growth.

Key Responsibilities:

Operations Management:
• Ensure the smooth day-to-day operation of all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
• Regularly inspect the hotel and follow up on needs with supervisors from relevant departments.

Human Resources Management:
• Communicate effectively and motivate with our teams, setting goals, evaluating performance, and motivating teams to achieve excellence.
• Support directors in the day-to-day management of their teams while respecting budget objectives and operational needs.

Management of Financial and Material Resources:
• Analyze financial statements and control costs, negotiating with suppliers and optimizing inventory management.

Community Relations:
• Maintain a positive presence through a dynamic community that includes several interlocutors, such as the Tremblant Resort Association, Tourisme Mont-Tremblant, and Tourisme Laurentides.

Requirements:

Experience:
• 5 years of experience in high-level management in the hotel industry.

Skills:
• Human management skills.
• Skills in hotel financial management.
• Comfortable with computer systems.
• Bilingualism (French and English); a third language is an asset.
• Training in hotel management or business administration (an asset).

About Urgo Hôtels Canada:
Urgo Hôtels Canada is a renowned leader in hotel management and development, with over four decades of experience in the Canadian hospitality industry. We have recently strengthened our position through a strategic partnership in 2022 with Hersha Hospitality Management (HHM). This merger significantly expanded our footprint, bringing the number of our properties to more than 235 hotels in North America, including 17 in Quebec. We are committed to creating memorable experiences for our customers and are seeking a talented General Manager to join our team.

What We Offer:
• Pension plan with employer contribution.
• Discounts at Hilton and Marriott hotels.

How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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