Senior Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Senior Restaurant Operations Manager to join our team at Rocky River Grill LTD. This is a permanent position with 35 hours per week.
About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of food service meet the highest standards of quality, safety, and customer satisfaction.
This role requires a strong background in supervisory experience, preferably in the food service industry. The ideal candidate will possess excellent leadership skills, with the ability to train staff in job duties, sanitation, and safety procedures.
Key Responsibilities- Establish Methods to Meet Work Schedules: Develop and implement efficient scheduling systems to ensure seamless operation during peak periods.
- Train Staff: Provide comprehensive training to new hires, covering job duties, health and safety protocols, and customer service expectations.
- Maintain Quality Control Standards: Ensure that all food and service meet our high standards by conducting regular quality checks and addressing any issues promptly.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing solutions to resolve issues.
- Report Preparation: Prepare and submit accurate reports on sales, inventory, and employee performance.
- Scheduling: Create and manage work schedules to meet business demands while ensuring fair distribution of tasks and responsibilities among staff.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of supervisory experience in the food service industry
- Work Setting: Restaurant environment with fast-paced conditions, physical demands, and tight deadlines
- Physical Capabilities: Ability to stand for extended periods, work under pressure, and lift up to 25 pounds
- Personal Suitability: Excellent communication skills, flexibility, and teamwork orientation
Estimated Salary: $40,000 - $55,000 per year, depending on experience.
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