Automation Specialist

4 weeks ago

Toronto, Ontario, Canada Enbridge Full time
Key Responsibilities:
  • Collaborate with business Subject Matter Experts and Enterprise RPA Support team to identify opportunities for automation within Customer Care Operations.
  • Develop projected business benefit analysis for idea assessment and approval.
  • Work with business SME/Enterprise RPA Support/Technology Information Services/TIS/Business Systems Support/BSS to develop a detailed end-to-end understanding of processes targeted for automation and generate detailed process documentation.
  • Work with Enterprise RPA Support/business SME to align project scope and Product Definition Document/PDD.
  • Conduct UAT testing and troubleshooting as needed.
  • Monitor and maintain RPAs after go-live and make change request for continuous improvement.
  • Identify and document best practices for RPA adoption in the long run.
  • Communicate to stakeholders throughout the project lifecycle to ensure alignment between business goals and automation initiatives.
Requirements:
  • Related university degree and 2+ years' experience (preferably in Operations Management, Computer Science, Business Analytics, Customer Care) OR 4+ years of previous field operations experience. An equivalent mix of formal education and experience may also be considered.
  • Experience in Customer Care Operations process analysis and process improvement.
  • Proficiency with SAP S/4 HANA, Customer Information Systems/CIS, Maximo.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and strong client/customer service skills.
  • Proven Microsoft Office Suite proficiency, i.e. SharePoint, Outlook, Word, PowerPoint.
Preferred Skills:
  • Knowledge of affiliate relationship code, gas marketers code, and other regulatory requirements which govern the activities of the Company.

  • Marketing Automation Specialist

    1 month ago

    Toronto, Ontario, Canada Marketing Automation Canada Full time

    Job Title: Marketing Automation SpecialistJob Summary: We are seeking a highly skilled Marketing Automation Specialist to join our team at Marketing Automation Canada. The ideal candidate will have a strong background in marketing and a proven track record of developing effective communication strategies.Key Responsibilities:Develop and implement marketing...

  • Marketing Automation Strategist

    7 days ago

    Toronto, Ontario, Canada Marketing Automation Canada Full time

    Marketing Automation Specialist OpportunityWe are seeking an experienced Marketing Automation Specialist to join our team at Marketing Automation Canada.About the RoleThis is a full-time position that involves developing and executing marketing strategies to drive business growth. The ideal candidate will have a strong understanding of marketing automation...

  • Automation Specialist

    4 weeks ago

    Toronto, Ontario, Canada H. SPRING INC. Full time

    Job DescriptionAt our company, we are seeking a highly skilled Automation Specialist to join our team. As an Automation Specialist, you will be responsible for designing, implementing, and maintaining automated systems and processes to improve efficiency and productivity.Responsibilities:- Design and implement automated systems and processes- Collaborate...

  • Automation Specialist

    1 month ago

    Toronto, Ontario, Canada Manulife Full time

    Job Title: Workload Automation SpecialistAbout the Role:We are seeking a highly skilled Workload Automation Specialist to join our team at Manulife. As a Workload Automation Specialist, you will be responsible for creating and maintaining batch processes using Broadcom (CA) ESP dSeries Workload Automation and other enterprise batch scheduling tools.Key...

  • Automation Specialist

    4 weeks ago

    Toronto, Ontario, Canada CHICK N JOY Full time

    About the RoleWe are seeking a skilled Automation Specialist to join our team at {company}.The primary responsibility of this role is to design and implement automation solutions that improve efficiency and productivity.The ideal candidate will have a strong background in IT and automation technologies, as well as excellent problem-solving skills.Key...

  • Automation Specialist

    3 weeks ago

    Toronto, Ontario, Canada Manulife Full time

    Job OverviewManulife is seeking a skilled Workload Automation Specialist to join our team.ResponsibilitiesCreate batch jobs using Broadcom (CA) ESP dSeries Workload Automation.Automate existing processes using enterprise batch scheduling tools and Microsoft's Power Platform.Develop and maintain standards and guidelines frameworks.Collaborate with...

  • Automation and Microscopy Specialist

    2 weeks ago

    Toronto, Ontario, Canada KNG Technical Inc. Full time

    **Job Title:** Automation and Microscopy Specialist**Location:** Toronto, ON**Estimated Salary:** $90,000 - $110,000 per yearKNG Technical Inc. is seeking a highly skilled Automation and Microscopy Specialist to join our team.As an Automation and Microscopy Specialist at KNG Technical Inc., you will be responsible for optimizing new technologies for our...

  • Test Automation Specialist

    2 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Randstad Canada, the largest provider of IT staffing solutions in the country, offers an exciting opportunity for a Test Automation Specialist. With hundreds of permanent and contract opportunities across all roles, levels, and platforms, we can help you build a technology career path that suits your skills and preferences.The successful candidate will have...

  • Mechanical Design Specialist

    2 weeks ago

    Toronto, Ontario, Canada JIT Automation Inc Full time

    About JIT Automation IncAt JIT Automation Inc, we are seeking a highly skilled Mechanical Design Specialist to join our team.Job DescriptionWe are looking for an experienced Mechanical Design Specialist to assist in the inspection of mechanical installations and construction projects. The successful candidate will prepare design drawings and specifications,...

  • IT Automation Specialist

    2 weeks ago

    Toronto, Ontario, Canada Intact Financial Corporation Full time

    About the OpportunityWe are seeking a skilled IT Automation Specialist to join our team. In this role, you will design and operate robust solutions to improve IT service delivery across multiple platforms and technologies.Your Key ResponsibilitiesDevelop and maintain our automation platform for the consumption of IT services via a one-stop shop...

  • Software Automation Specialist

    2 weeks ago

    Toronto, Ontario, Canada Foilcon Full time

    About the RoleFoilcon is seeking a highly skilled Software Automation Specialist to join our team. As a key member of our development team, you will be responsible for designing and implementing automation solutions to improve our software processes.

  • Software Test Automation Specialist

    4 weeks ago

    Toronto, Ontario, Canada Lyons Consulting Group Full time

    Job DescriptionSoftware Test Automation Specialist - OverviewLyons Consulting Group is seeking an experienced Software Test Automation Specialist to design, develop, and maintain test automation frameworks for our SAP projects. The ideal candidate will have a strong background in test automation, with hands-on experience in various tools and technologies,...

  • Senior CNC Machining Specialist

    2 weeks ago

    Toronto, Ontario, Canada AGM Automation Systems Inc. Full time

    About AGM Automation Systems Inc.AGM Automation Systems Inc. is a leading provider of innovative automation solutions, and we're seeking an experienced Senior CNC Machining Specialist to join our team.

  • Test Automation Specialist

    2 weeks ago

    Toronto, Ontario, Canada Foilcon Full time

    OverviewFoilocn is a leading technology firm dedicated to delivering innovative solutions. We are currently seeking a skilled Test Automation Specialist to join our team.Job DescriptionWe are looking for an experienced Test Automation Specialist to develop and execute test automation strategies, scripts, and plans to ensure the quality of our software...

  • Marketing Automation Specialist

    1 month ago

    Toronto, Ontario, Canada Allocate Full time

    Marketing Automation SpecialistAt Allocate, we're on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. We're seeking a skilled Marketing Automation Specialist to join our team and help us achieve this vision.Key Responsibilities:Develop and execute email marketing programs, leveraging segmentation,...

  • Mechanical Engineering Specialist

    1 month ago

    Toronto, Ontario, Canada JIT Automation Inc Full time

    About the Role:JIT Automation Inc is seeking a skilled Mechanical Engineering Specialist to join our team. As a Mechanical Engineering Specialist, you will be responsible for assisting in the inspection of mechanical installations and construction projects, preparing design, drawings, and specifications, and carrying out mechanical tests and analyses.Key...

  • Software Engineer

    2 weeks ago

    Toronto, Ontario, Canada Foilcon Full time

    Foilcon is seeking a highly skilled Software Engineer to join our team as an Automation Specialist. This role will focus on designing and implementing complex automation solutions using Microsoft Power Automate, Robotics Process Automation (RPA), and Machine Learning (ML) platform.About the RoleAs an Automation Specialist, you will be responsible for...

  • Test Automation Specialist

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    Are you looking for a challenging role that combines technical expertise with problem-solving skills?As a Test Automation Specialist at Scotiabank, you will be responsible for designing, building, and maintaining automated tests for our software applications.Key responsibilities include:Utilizing standard test automation frameworks to create efficient and...

  • RPA Automation Specialist

    1 month ago

    Toronto, Ontario, Canada Purple Drive Full time

    Purple Drive is seeking a highly skilled RPA Automation SpecialistKey Responsibilities:Design, develop, and implement RPA solutions using Automation AnywhereRequirements:Minimum 3 years of experience in RPA development with at least 2 years focusing on Automation AnywhereStrong proficiency in AA 360 Cloud and its featuresExperience with AutomationAnywhere...

  • Marketing Automation Specialist

    4 weeks ago

    Toronto, Ontario, Canada Ataccama Full time

    Marketing Automation RoleAt Ataccama, we're seeking a skilled Marketing Automation Specialist to join our team. As a key member of our marketing operations, you'll be responsible for designing and implementing comprehensive marketing automation strategies that enhance customer engagement and lead nurturing efforts.Key Responsibilities:Develop and execute...