Transportation Operations Leader
1 week ago
We are seeking an experienced Transportation Operations Leader to join our team at Maxim Truck and Trailer.
Job OverviewThis leadership role is responsible for overseeing the daily operations of our service department, ensuring high-quality workmanship, and maintaining excellent customer satisfaction. The ideal candidate will have a strong background in the medium/heavy duty truck industry and experience in running a profitable service shop.
Responsibilities- Oversee the daily operations of the service department, ensuring productivity and efficiency
- Provide expert advice on technical repairs, customer service, and policies/procedures
- Supervise staff, creating a productive work environment and providing effective feedback
- Hire, retain, and train staff to meet business needs
- Maintain relationships with other divisions and communicate effectively
- Develop annual budgets and productivity measures, reviewing progress regularly
- 5+ years of experience in the medium/heavy duty truck industry as a Service Manager or equivalent
- Experience in running a profitable service shop, with knowledge of fleet and/or dealer maintenance procedures and systems
- Proven track record of supervising 10-15 employees and managing a team
- Proficiency in Microsoft Word/Excel, email, Internet, and keyboarding
- Business education or training is an asset
- Strong business acumen, exceptional leadership skills, and ability to motivate and coach staff
$65,000 - $85,000 per year, depending on experience
About UsWe provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full-service truck and trailer equipment dealer with 17 locations from Vancouver to Montreal. We are proud to be a Canadian company with 500 employees.
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