Customer Service Representative

4 weeks ago


Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Salt & Pepper Canada Limited. As a key member of our support services team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Co-ordinate special events and promotions to enhance customer experience.
  • Prepare and disseminate communications materials to clients.
  • Address customer complaints and concerns in a fair and respectful manner.
  • Perform general office duties, including receiving payments and maintaining digital databases.

Requirements:

  • Secondary (high) school graduation certificate or equivalent experience.
  • 7 months to less than 1 year of experience in a customer service role.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and problem-solving skills.

What We Offer:

  • Free parking available.
  • Permanent employment opportunity.
  • 35 to 40 hours per week.
  • English language of work.


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