Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Salt & Pepper Canada Limited. As a key member of our support services team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Co-ordinate special events and promotions to enhance customer experience.
- Prepare and disseminate communications materials to clients.
- Address customer complaints and concerns in a fair and respectful manner.
- Perform general office duties, including receiving payments and maintaining digital databases.
Requirements:
- Secondary (high) school graduation certificate or equivalent experience.
- 7 months to less than 1 year of experience in a customer service role.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and problem-solving skills.
What We Offer:
- Free parking available.
- Permanent employment opportunity.
- 35 to 40 hours per week.
- English language of work.
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