Senior Business Analyst

4 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time
Senior Business Analyst - Surgical Systems

About the Role

We are seeking a highly skilled Senior Business Analyst to join our Surgical Services Team in Surrey, BC. As a key member of our team, you will be responsible for providing business and systems analysis services to surgical areas across Fraser Health.

Key Responsibilities

  • Provide analytical support in the planning, development, and implementation of various business processes within the surgical network.
  • Conduct process mapping of current state of booking/scheduling in ambulatory settings; create future state documentation and gap analysis; plan ambulatory services in ORM.
  • Analyze, evaluate, and advise on data definition and surgery business processes. Responsible for business requirements determination and validation through effective process mapping of lens procurement and various appropriate DPC processes.
  • Conduct gap/fit analysis of IT solutions to current and future business processes; evaluate the business implications of technology applied to the current and future environment across various sites.
  • Lead Meditech and Expanse upgrade for perioperative services on a region-wide basis.
  • Liaise and collaborate with Finance (BAR system); Accounts Payable, Division Lead, and other contacts to develop and update process mapping (i.e. no-charge lenses); liaise with surgery programs and IM/IT to solve identified system issues.
  • Provide operational support for selected surgical systems (i.e. the BC Surgical Patient Registry); act as key liaison with MOH SPR data and analytics group; advise on data definitions and business processes; represent FH on committees.
  • Develop project plans and take preventative and/or corrective action to ensure project implementation strategies and services continue to operate efficiently and effectively.
  • Provide collaborative and team member support for specific projects on defining requirements and building custom process support tools. Provide foundational information to support business cases for new initiatives.
  • Coordinate/liaise with vendors, provincial counterparts (i.e. PHSA), and sites on urgent perioperative supply issues; as required, consult with MOH SPR data evaluation group on development of diagnosis codes; provide support to clinical representatives on provincial RFPs and contribute to value add teams as appropriate.
  • Research emerging trends/best practices in relevant fields and advise Director on findings as appropriate.

Qualifications

Master's degree in business or health information systems, health informatics, statistics, analytics, or relevant quantitative related field, plus minimum five (5) years' recent related experience in information systems, data analytics, or business systems analysis, preferably within a health care/surgical environment; or an equivalent combination of education, training, and experience.

As required, BC Driver's License plus access to a personal vehicle for business-related purposes.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

  • Demonstrated knowledge of requirements gathering, business process review and redesign, gap/fit analysis, product testing methodologies, and systems implementations/upgrades.
  • Meditech and/or Surgical Patient Registry experience is an asset.
  • Excellent oral, written, presentation, and interpersonal skills.
  • Proven ability to develop and maintain effective working relationships with others both within and outside of the organization.
  • Demonstrated knowledge of the IT project lifecycle.
  • Ability to work effectively under pressure and with changing priorities and deadlines.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral, and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff, and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring, and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Together, we are the heart of health care.

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