Restaurant Operations Director

1 week ago


Brentwood Bay, Canada Sarpino's Pizzeria Canada Full time
About the Role

We are seeking a highly skilled Restaurant Manager to lead our team at Sarpino's Pizzeria Canada. This is an excellent opportunity for someone with experience in managing restaurant operations, supervising staff, and providing exceptional customer service.

Job Summary

The successful candidate will be responsible for overseeing daily restaurant operations, including managing staff, controlling inventory, maintaining high standards of food quality and customer service, and ensuring compliance with health and safety regulations.

Responsibilities
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to staff
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation to increase sales and customer engagement
  • Address customer complaints or concerns promptly and professionally
  • Provide exceptional customer service and ensure customer satisfaction
  • Train staff in job duties, sanitation, and safety procedures, as well as preparation, cooking, and handling of food
  • Recruit and hire staff to fill vacancies and maintain a high-performing team
  • Plan, organize, direct, control, and evaluate daily operations to achieve sales goals and maintain profitability
Requirements
  • A minimum of 2 years of experience in a similar role, preferably in the food service industry
  • Demonstrated leadership skills, including ability to supervise and motivate staff
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • High school diploma or equivalent required; post-secondary education an asset
Benefits
  • An estimated salary of $55,000 - $65,000 per year, depending on experience
  • Bonus structure based on performance
  • Gratuities paid by customers
  • Free parking available on-site
  • Team-building opportunities and learning/training programs provided by the employer


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