Administrative Support Specialist for Patient Assistance Programs

4 days ago

Toronto, Ontario, Canada CB Canada Full time

Company Overview

CB Canada is a leading healthcare company dedicated to creating healthier futures. We are committed to delivering innovative solutions that improve patient outcomes and support the pharmaceutical industry.

About the Role

We are seeking an experienced Administrative Support Specialist to join our team in supporting patient assistance programs. This role will be responsible for providing administrative support to ensure the smooth operation of these programs, including processing copayment requests, maintaining accurate records, and communicating with internal and external stakeholders.

Job Description

  • Administrative Support: Provide general administrative tasks such as handling mail, data entry, and filing systems for the program.
  • Copayment Request Processing: Process copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
  • Liaison Roles: Liaise with Program managers to ensure copayment KPIs are met, work with ISI Accounting to ensure proper payment timeframes and accurate payments, and collaborate with 3rd party payment administrators to ensure accurate electronic payment processing.
  • Office Administration: Establish and maintain office files, make appointments, arrange meeting rooms as required, and compile information from various sources for uses such as generating reports.
  • Quality Assurance: Audit and maintain various reports specific to the business location by checking for errors, inconsistencies, or discrepancies; make corrections and notify appropriate personnel of any modifications.
  • Communication: Draft and type correspondence and/or presentations to be sent to internal and external contacts, and interact frequently with inter-departmental associates and management for resolving workload issues.
  • Project Management: Manage multiple projects for various departments within the business segment or across multiple business segments as required.

Salary: The estimated salary for this role is around $65,000 - $75,000 per year, depending on experience and qualifications.

Required Skills and Qualifications:

  • Post-secondary Education: Post-secondary education in a related field.
  • Administrative Experience: 3-5 years' experience in an administrative role in a pharmaceutical setting.
  • Technical Skills: In-depth knowledge of Microsoft Office Suite applications, proven accuracy when processing large amounts of data, strong communication and interpersonal skills, ability to work independently and in a team environment, adaptability to change, and ability to learn new skills as required.
  • Business Acumen: Strong analytical and mathematical skills, strong organizational skills with attention to detail, ability to resolve issues quickly and efficiently, ability to represent a positive and professional image, and excellent problem-solving skills.

Benefits:

  • Total Rewards Package: Competitive total rewards package including base salary, bonus programs, RRSP matching, Employee Share Purchase Plan, flexible benefits program, Parental Leave Top Up, 24/7 Employee Assistance Program, Virtual Healthcare, Tuition Reimbursement, and Employee Referral Programs.
  • Work-Life Balance: Flexible opportunities to work from home and competitive paid time off policies.
  • Professional Development: Opportunities for career advancement, leadership training, and mentorship programs to further your professional development.

  • Administrative Assistant

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Make a Difference in Patient LivesAmerisourceBergen is seeking an Administrative Assistant - Patient Support to join our team. As a key member of our patient support team, you will play a vital role in ensuring patients receive the support they need to manage their conditions.Key Responsibilities:Perform administrative tasks, including data entry, mail...

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job SummaryThe University Health Network is seeking a highly skilled and experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide administrative and clinical support to staff within the hospital during non-business hours.Key ResponsibilitiesManage patient flow and hospital capacityLiaise with...

  • Administrative Support Specialist

    3 days ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job OverviewThe North York General Hospital is seeking an Administrative Support Specialist to join its dynamic team in the Surgical Program. This role will provide specialized administrative support to assist the program in achieving objectives.

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Bayshore HealthCare Full time

    Job Title: Administrative Support SpecialistJob Summary:The Administrative Support Specialist will provide administrative support to the Clinical Manager and other healthcare professionals. This role will be responsible for maintaining patient confidentiality, managing patient records, and performing various administrative tasks.Key...

  • Administrative Support Specialist

    3 days ago

    Toronto, Ontario, Canada Sinai Health Full time

    Job Summary:  We are seeking an experienced Administrative Support Specialist to join our dynamic team in the Respirology Program at Sinai Health. In this role, you will provide high-level administrative support to ensure the smooth operation of the program.About the Role:  As a key member of our team, you will be responsible for managing day-to-day...

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at a well-known medical clinic in Toronto. As an Administrative Support Specialist, you will be responsible for providing administrative support to our healthcare team, including greeting patients, checking them in and out, and answering their...

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job SummaryThe Centre for Addiction and Mental Health (CAMH) is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide advanced administrative support to the Lead of our service and overall support for the Lab.The successful candidate will possess a Post-Secondary Certificate or...

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job SummaryThe Centre for Addiction and Mental Health (CAMH) is seeking a highly skilled Administrative Support Specialist to join the INTREPID Lab team. As a key member of our research operations team, you will provide advanced administrative support to the Lead of our service, ensuring the smooth and effective operation of research studies and projects.Key...

  • Administrative Program Assistant

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job Posting SummaryThe University Health Network is seeking an exceptional Administrative Program Assistant to join their team. This role will provide administrative support to the Program Services Manager and contribute to the delivery of high-quality patient care.Key ResponsibilitiesProvide administrative support to the Program Services Manager, including...

  • Administrative Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Bayshore HealthCare Full time

    Job Title: Administrative Support SpecialistJob Summary:The Administrative Support Specialist will provide administrative support to the Clinical Manager and other healthcare professionals. This role will be responsible for maintaining patient records, scheduling appointments, and performing various administrative tasks.Key Responsibilities:Maintain patient...

  • Support Worker

    1 week ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    Job Title: Support Worker - Patient Care SpecialistWe are seeking a Support Worker - Patient Care Specialist to join our team at Spectrum Health Care. This role involves providing personal care and support with activities of daily living to patients in their homes or facilities.Key Responsibilities:Provide personal care and assistance with activities of...

  • Healthcare Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a Healthcare Support Specialist, you will provide administrative support to our healthcare team, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • Administrative Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job OverviewThe Centre for Addiction and Mental Health is seeking a Department Secretary to join our dynamic Access CAMH team. This is a full-time, temporary (12 months) position reporting to the Service Manager. The successful candidate will be responsible for performing a variety of secretarial and administrative duties, including answering the clinic...

  • Caregiver - Patient Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Assurance Home Care Inc. Full time

    At Assurance Home Care Inc., we are seeking a skilled Patient Support Specialist to join our team. As a Patient Support Specialist, you will play a vital role in providing high-quality care to our patients. Your primary responsibility will be to assist patients with their daily needs, ensuring their comfort and well-being. This may include:Supply and empty...

  • Healthcare Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to provide administrative support services to our Care Coordinators. As a key member of our team, you will play a vital role in ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide administrative support services to Care...

  • Healthcare Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a Healthcare Support Specialist, you will provide administrative support to our healthcare team, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • Patient Support Specialist

    5 days ago

    Toronto, Ontario, Canada CB Canada Full time

    We are seeking a highly motivated and organized Patient Support Specialist to join our team in the pharmaceutical industry. In this role, you will be responsible for providing exceptional support to patients, healthcare professionals, and funding bodies.Job OverviewPatient Support Specialists play a critical role in ensuring that patients receive the...

  • Clinical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job SummaryThe Centre for Addiction and Mental Health is seeking a Clinical Support Specialist to join our team in the Crisis Critical Care program. As a key member of our team, you will provide support to staff and patients in a dynamic and fast-paced environment.Key ResponsibilitiesConduct environmental safety scans of the terraceSupport staff in escorting...

  • Patient Care Assistant

    4 days ago

    Toronto, Ontario, Canada Mackenzie Health Full time

    Job Summary:Mackenzie Health is seeking a dedicated Patient Care Assistant to provide clinical support care to patients under the direction of a regulated healthcare provider.About the Role:This role involves assisting with various tasks, including patient care and administrative duties. If you have a passion for delivering high-quality patient care and...

  • Medical Administrative Assistant

    4 days ago

    Toronto, Ontario, Canada Hellenic Care for Seniors (Toronto) Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Hellenic Care for Seniors (Toronto) Inc. This is a permanent, full-time position working 40 hours per week.Key ResponsibilitiesSchedule and confirm medical appointments with patients and healthcare professionalsMaintain accurate and...