Communications Strategist

3 weeks ago

Ottawa, Ontario, Canada Western Coast Insurance Services Full time

Western Coast Insurance Services is one of Canada's largest insurance providers, with over 220 locations across the country and more than 2,100 team members. Our Guiding Principles - Truthfulness, Fairness, Value, and Loyalty - anchor our actions, guiding us to deliver the right insurance solution every time for our customers to live confidently.

About this role

The Senior Communications Consultant will be responsible for delivering effective, engaging, and accessible communications to all Western employees in both English and French, supporting internal and external brand alignment, and aligning team members with Western's vision.

Key responsibilities
  • Create and implement enterprise-wide, functional, and business line-specific internal communications strategies through various platforms and channels; from planning to evaluation, considering audience, corporate strategy, budget, and sensitive issues.
  • Lead Western's annual Top 100 Employer submission in collaboration with stakeholders across the company.
  • Support leaders in implementing crisis communication plans to manage potential issues effectively.
  • Translate internal communications and materials into English-French as required.
  • Evaluate and refine internal communications processes to identify better ways of working.
Requirements
  • Superior writing, editing, designing, and proof-reading skills in both English and French are required.
  • Demonstrated knowledge of strategic communication principles and practices, project management (supportive role), change management, and culture communications.
  • A consultative team player with strong interpersonal skills who can also function with a high degree of initiative and independence.
  • Reliable, proactive, organized, attentive to detail, and flexibility to respond quickly and positively in a fast-paced work environment.
  • Excellent proficiency with MS Office and Adobe Suite, including Photoshop.
  • A post-secondary degree in Communications or a related field, and/or 7+ years of experience in internal/corporate/employee communications.
What we offer

We take pride in providing a competitive compensation package consisting of three weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a healthcare spending account. Our commitment to building a diverse, inclusive, and authentic workplace is reflected in our dedication to community involvement and employee well-being.

This full-time position offers an estimated salary range of $77,000-$97,000 per year and requires remote work within Canada.

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