Operations Excellence Professional
1 week ago
A career as an Operations Agent at National Bank offers a unique opportunity to leverage your ability to work in synergy with clients and colleagues.
Key Responsibilities- Welcome clients warmly to the branch and direct them to the right resource person.
- Provide top-quality customer service in person, on the phone, and via email.
- Support team members by carrying out administrative tasks according to Bank policies, standards, and procedures.
Your Team
National Bank Financial - Wealth Management is Canada's fifth largest mutual funds brokerage firm, serving over 400,000 clients across 100 branches. As an Operations Agent, you will report to the Regional Manager and collaborate closely with investment advisors.
We prioritize your work-life balance by offering a hybrid work model, flexible scheduling, and generous leave arrangements.
Requirements- College diploma in Administration or a related field and 1 year of relevant experience.
- Experience working in financial services is an asset.
- Canadian Securities Course completion or willingness to pursue it after hiring is desirable.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Excellent organizational and priority management skills.
- Self-starter with initiative and attention to detail.
The estimated annual salary for this position is $65,000-$85,000 CAD, depending on location and experience. National Bank offers a comprehensive benefits package, including:
- Health and wellness program with various options.
- Flexible group insurance.
- Generous pension plan.
- Employee Share Ownership Plan.
- Employee and Family Assistance Program.
- Preferential banking services.
- Opportunities to engage in community initiatives.
We strive to create a barrier-free workplace that is accessible to all employees. If you require accommodation, please let us know during your initial conversations with us.
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