Restaurant Operations Manager

2 weeks ago


Wasaga, Ontario, Canada SRA Wasaga Beach Limited Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at SRA Wasaga Beach Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate a team of food service staff, including servers, kitchen helpers, and other support staff.
  • Train and Develop Staff: Provide ongoing training and development opportunities to ensure that staff have the skills and knowledge needed to excel in their roles.
  • Manage Inventory and Supplies: Oversee the ordering and inventory of food, beverages, and supplies to ensure that we have the necessary resources to meet customer demand.
  • Maintain Quality Control Standards: Ensure that all food and beverages meet our high standards of quality, and that our restaurant is clean and well-maintained.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns, and work to resolve issues in a timely and satisfactory manner.
  • Manage Records and Reports: Maintain accurate records of sales, inventory, and other key metrics, and provide regular reports to management.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a restaurant or food service environment
  • Work Setting: Restaurant environment with fast-paced and dynamic conditions
  • Physical Capabilities: Ability to stand for extended periods, and to lift and move heavy objects as needed
  • Personal Suitability: Excellent communication and interpersonal skills, with a strong focus on customer service and team collaboration


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