Process Operations Manager

1 month ago

Toronto, Ontario, Canada Florida Crystals ASR Group Full time

OVERVIEW

As a Process Supervisor at Florida Crystals / ASR Group, you will lead the safe and efficient production operations of our largest sugar refinery in Canada. This role is responsible for ensuring safety, sanitation, and GMP practices within the SQF framework.

RESPONSIBILITIES:

  • Accountable for the health and safety of shift employees in the process department.
  • Directs site operations and coordinates with on and off-site emergency response teams during emergencies.
  • Leads the work of the process shift teams in a manner that supports exceeding daily standard production rates, product quality, customer service, and utility efficiencies.
  • Diagnoses problems in the operation using the WonderWare control system, laboratory database, and independent observations.
  • Identifies and implements improvements in the processes followed by the process operating team to improve their performance.
  • Leads continuous improvement problem-solving sessions to action improvement opportunities through root cause analysis.
  • Oversees operator training on safety, quality, operations, and other areas as required.
  • Supervises the packaging and warehouse operations when required to cover for the Packaging Supervisor as needed.

REQUIRED SKILLS

  • Recognized technical abilities and practical experience with strong capabilities in large-scale continuous unit operations, food manufacturing, leading shift teams, continuous improvement, process measurement and control, mechanical aptitude, troubleshooting, and ability to understand and apply general engineering principles.
  • Ability to communicate effectively across all levels of the organization.
  • Manage multiple priorities with overlapping tasks and work independently with minimal supervision.
  • Ability to lead diverse teams to challenge the status quo to achieve operational improvements.
  • Demonstrated ability to identify problems, develop, and implement solutions.
  • Strong organization skills, attention to detail, and follow-through to resolve any outstanding issues.
  • Proficient skills specifically in Microsoft Word, Excel, PowerPoint, and Outlook are required.
  • Fundamental understanding of food standards, safety, and sanitary regulations and good manufacturing practices.

RELATIONSHIPS WITH OTHER DEPARTMENTS:

  • Packaging: Work together to ensure that packaging sugar supply needs are met.
  • Maintenance: Leads the shift maintenance team to troubleshoot and resolve shift maintenance problems. Assists in the planning and release of larger maintenance items with the Maintenance Manager.
  • Quality: all levels for shift process quality analysis, process investigations, and customer product testing.
  • Logistics: all levels to manage the on-time loading of bulk and liquid trucks.

EDUCATION AND EXPERIENCE:

  • College or University graduate with a technical or engineering focus preferred.
  • Minimum of 3 years Supervisory experience leading teams in an Industrial setting or demonstrated leadership and supervisory skills.
  • Demonstrated understanding of structured problem-solving (CI), Lean experience an asset.
  • Experience with sugar refining or a continuous production process preferred.
  • Proficient in the use of Microsoft Word, Excel, PowerPoint, and Outlook MS Office skills required. Knowledge of SAP is an asset.
  • Professional communication with internal and external contacts through telephone and e-mail communications is essential.

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