Operations Team Member
1 week ago
Athletics Canada is seeking a highly organized and customer-focused Operations Team Member to join our team in Ottawa. In this role, you will oversee aspects of shop.athletics.ca and Athletics Canada merchandise, providing operational support, coordinating retail operations, and assisting with IT and Membership Services.
Responsibilities- Liaise with Accent Logos on shop.athletics.ca regarding inventory, product delivery, fulfillment, and promotions.
- Manage shop.athletics.ca web and email inbox.
- Coordinate new product launches, including product descriptions, photo editing, and tags for SEO.
- Create and launch sales, promotions, and other seasonal marketing initiatives.
- Address general customer inquiries received by phone and/or email.
- Assist with marketing and promotional plans for Athletics Canada merchandise.
- Travel to National Championships and partner events (1-4 days).
- Manage on-site pop-up shop, including inventory, on-site sales, volunteer management, and POS.
- Provide administrative and operational support to Manager, IT and Membership Services on specific projects.
- Assist with weekly results processing and inputting.
- Assist with record updates.
- Assist with submission of results to World Athletics and World Para Athletics.
- Minimum 2 years of work experience in merchandise, marketing, or operations.
- Working knowledge of Shopify – specifically adding products, reports, and website updates is considered an asset.
- Experience or history with track and field, knowledge of the sport, and technical rules.
- Must have full driver's license.
- Customer Service focused.
- Highly organized with great attention to detail.
- Strong communication skills, both written and verbal.
- Proficiency with Microsoft Office.
- Ability to work independently.
- Bilingualism considered an asset.
The successful candidate can expect a competitive salary range of $45,000 - $50,000 commensurate on experience. Additionally, Athletics Canada offers a dynamic and inclusive work environment, opportunities for professional growth, and a comprehensive benefits package.
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