Lead, Bed Based Services Coordinator

1 month ago

Kelowna, British Columbia, Canada Interior Health Authority Full time
Job Summary:

Interior Health is seeking a highly skilled and experienced professional to lead the Indigenous Mental Wellness team as a Lead, Bed Based Services. The successful candidate will be responsible for monitoring, assessing, facilitating, and advocating for Indigenous clients in accessing Provincial and contracted MHSU care facilities. This role requires strong leadership and communication skills, as well as the ability to work collaboratively with service partners to develop and implement initiatives that strengthen MHSU's Provincial and contracted bed-based services.

Key Responsibilities:

Provides leadership and direction for Indigenous IH and provincial bed-based services initiatives, under the direction of the Manager and supporting the Director, Quality, Performance and Indigenous Mental Wellness.

Develops, leads, and coordinates ongoing Indigenous Partner and IH bed-based services communication and collaboration process and structure.

Advocates and provides guidance to IH, Provincial bed service providers, and contracted bed service providers on Indigenous Cultural Safety respective to MHSU treatment center and bed access.

Acts as a point of contact for Indigenous communities, Nations, and service providers for access support to improve Indigenous bed access and support to remove barriers.

Applies knowledge and experience in project management, process review, and analysis to ensure initiatives are completed in a timely manner and result in quantifiable and documentable improvements.

Analyzes key strategies, initiatives, and opportunities and provides feedback to leadership on the feasibility and requirements for the achievement of objectives. Identifies and analyzes gaps in service delivery and provides suggestions for mitigation of issues.

Develops, implements, and maintains an evaluation framework for IH contracted bed-based services.

Provides regular updates to the Manager and the Director, Quality, Performance and Indigenous Mental Wellness, as required, on the progress of the work and any issues encountered. Prepares formal reports including project executive summary, project charters, needs assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the leadership teams. Measures progress towards goals and objectives and identifies key factors that account for any deviation from stated goals and objectives. Works with the IH MHSU Transformation and Operations teams, key staff, and physicians on remediation and implementation.

Identifies and promotes the expedited resolution to problems or barriers to enable successful change completion and transformation.

In alignment with IH's Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

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