Operational Resilience Lead

1 week ago


Old Toronto, Canada Sun Life Financial Full time

At Sun Life Financial, we're seeking a highly skilled Operational Resilience Lead to join our team. As a leader in this critical role, you will be responsible for guiding the delivery of our multi-year Operational Resilience program, ensuring compliance with OSFI's E-21 Guideline.

The scope of this position is global in nature and reports directly to the Vice President, Enterprise & Corporate Risk Management. This new role is essential in driving the mandatory work associated with OSFI's recent release of their E-21 Guideline.

This leadership position requires a deep understanding of regulatory requirements, particularly in the Canadian FRFI market, and the ability to collaborate with senior executive leadership. You will lead a multi-layered team, driving cross-functional initiatives related to operational risk & resilience management.

You will take responsibility for teams overseeing 2nd line oversight of the current business continuity planning process across the organization and be accountable for building a high-performance team to lead and effect the changes necessary in Sun Life to embed resilience at the core of its business model.

The successful candidate will lead the establishment of standards & practices related to delivering compliance to the key elements of E-21 Operational Risk & Resilience Guideline. They will also lead strategic activities associated with developing a repeatable foundation for mapping critical operations end-to-end.

Other responsibilities include leading the development of tracking mechanisms with respect to resilience assessment, risks, gaps, and remediation plans, as well as identifying and managing risk identification across operational resilience assets/resources.

The ideal candidate will have 10+ years of experience in leading Operational Resilience functions, Operations, and/or Operational Risk in either a 1st or 2nd line role. They must also possess 5+ years of demonstrable experience in a senior management role.

A background in Financial Services is an asset, as is experience in building and leading a team of professionals that supports the entire enterprise.

We offer a competitive salary range of $135,000 - $220,000 per annum, along with various benefits, including flexible work options, Care Days, and Sick Days.

Diversity and inclusion are core values at Sun Life, and we strive to create a flexible work environment where employees are empowered to do their best work.



  • Old Toronto, Canada Sun Life Financial Full time

    Company Overview:Sun Life Financial is a leading global financial services company dedicated to helping clients achieve lifetime financial security and live healthier lives.We strive to create a flexible work environment where our employees are empowered to do their best work, with various job opportunities available in different locations.About the Role:The...


  • Old Toronto, Canada Royal Bank of Canada Full time

    As a highly skilled professional in the field of operational resilience, you will be responsible for leading the implementation and development of the Global Operational Resilience Program for Capital Markets.This program aims to ensure business lines meet the required level of resilience, conforming to RBC policy, regulatory compliance imperatives, and...


  • Old Toronto, Canada Sun Life Financial Full time

    About the RoleThis is a senior leadership position responsible for guiding a multi-layered team and driving cross-functional initiatives related to operational risk & resilience management. The successful candidate will have a deep understanding of regulatory requirements, particularly in the Canadian FRFI market, and the ability to collaborate with senior...


  • Toronto, Ontario, Canada Equitable Bank Full time

    About the RoleWe are seeking an experienced Operational Resilience Lead to join our team at Equitable Bank. As a key member of our risk management team, you will play a critical role in supporting the advancement of risk management practices related to operational resiliency, business continuity, crisis management, and third-party risk management.Key...


  • Old Toronto, Canada Société Financière Manuvie Full time

    Job DescriptionThe Director, Operational Resilience is an experienced leader in 1st line operational risk management with deep experience in retail banking.As a member of the Strategy, Governance and Controls team the successful candidate is responsible for developing the Bank's Operational Resilience program and ongoing testing & controls for operational...


  • Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Old Toronto, Canada Sun Life Financial Full time

    Company Overview:Sun Life Financial is a global insurance company that helps clients achieve lifetime financial security and live healthier lives. We prioritize diversity, inclusion, and employee well-being, fostering a flexible work environment where our teams can excel.Salary:The estimated salary for this position is $135,000 - $220,000 per year, based on...


  • Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Toronto, Ontario, Canada Manulife Full time

    Job OverviewThis role will lead various risk programs and ad hoc projects to enhance Manulife's operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks.Key ResponsibilitiesEstablish and maintain operational resilience policies, guidelines, processes, and...


  • Toronto, Ontario, Canada Manulife Full time

    About the RoleWe are seeking a highly skilled Operational Resilience Risk Management Lead to join our team at Manulife. As a key member of our risk management team, you will be responsible for leading various risk programs and ad hoc projects to enhance Manulife's operational risk and resilience capability.Key ResponsibilitiesEstablish and maintain...


  • Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Toronto, Canada Manulife Full time

    Job Description The AVP, Operational Risk and Resilience Management (ORRM) is responsible for leading various risk programs and ad hoc projects to enhance Manulife’s operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks, reporting relevant risk and resilience...


  • Toronto, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    Description The AVP, Operational Risk and Resilience Management (ORRM) is responsible for leading various risk programs and ad hoc projects to enhance Manulife’s operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks, reporting relevant risk and resilience...


  • Toronto, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?You will be accountable for the implementation and development of the Global Operational Resilience Program for Capital Markets (‘CM’).  You will ensure Business Lines meet the required level of resilience, conforming to RBC policy, regulatory compliance imperatives and industry standards for all facets...


  • Old Toronto, Canada Manulife Insurance Malaysia Full time

    Job Overview:We are seeking an experienced Operational Risk and Resilience Specialist to join our team at Manulife Financial Corporation. In this role, you will be responsible for leading the oversight and challenge across all operational risk categories for group functions such as HR, Marketing, Procurement, Compliance, Legal, Actuarial, and Finance.Key...


  • Old Toronto, Canada Manulife Insurance Malaysia Full time

    Risk Management Director - Operational Resilience LeaderWe are seeking an experienced Risk Management Director to lead our Operational Resilience efforts and drive business growth while mitigating risks.Job Summary:The successful candidate will be responsible for developing and implementing operational resilience strategies, risk management frameworks, and...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the Opportunity?You will be responsible for implementing and developing the Global Operational Resilience Program for Capital Markets. This includes ensuring business lines meet required levels of resilience, conforming to RBC policy, regulatory compliance imperatives, and industry standards for all aspects of Operational...


  • Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Toronto, Ontario, Canada BMO Full time

    About the RoleWe are seeking an experienced Operational Resilience and Risk Expert to join our team. In this role, you will be responsible for driving global Operational Resilience, Crisis Management and Business Continuity Management mandate.Key ResponsibilitiesDrive the implementation of the Operational Resilience program, manage the crisis and incident...