Key Holder Lead
1 week ago
About the Role
We are seeking an ambitious and inspirational retail leader to join our team as a Key Holder. Reporting directly to the Store Manager, you will play a crucial role in ensuring the smooth operation of our store.
Salary:$45,000 - $60,000 per year (based on experience)
Responsibilities:
- To lead by example, modelling behaviors that inspire sales teams to deliver exceptional customer service.
- To use coaching and mentoring skills to support team members in achieving sales and customer service targets.
- To perform essential start and end of day cash reconciliations and have responsibility for opening and closing the store on a rotational basis.
Requirements:
- A proven track record in retail, preferably within the cosmetics industry.
- The ability to provide inspirational, authentic, and personalized customer service.
- Previous retail operations experience, including cash reconciliation and opening/closing the store, is desirable.
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
- Ability to work varied retail hours, including days, nights, weekends, and special events, in a fast-paced environment.
- Previous experience with retail point-of-sale software is an asset.
What We Offer:
- A competitive remuneration and benefits package.
- Progressive career opportunities and outstanding training and development.
- A culture that values diversity, inclusivity, and equal opportunities for all.
About MAC:
MAC is a leader in prestige beauty, committed to delivering exceptional products and experiences to our customers.
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