Fishing Team Lead

1 month ago


Regina, Saskatchewan, Canada Bass Pro Shops Full time

Job Summary:

The Retail Lead is a key member of our team, responsible for overseeing the day-to-day operations of a retail store department. This role requires strong leadership and communication skills, as well as the ability to motivate and develop a team of sales associates.

Key Responsibilities:

  • Provide guidance and support to team members, ensuring they have the tools and resources needed to succeed.
  • Delegate tasks and work assignments to team members, providing clear direction and follow-up to ensure proper execution.
  • Foster the growth and development of team members through training and coaching.
  • Ensure team members adhere to company policies and procedures, providing correction and guidance when needed.
  • Perform administrative tasks related to the department, including data entry and reporting.
  • Provide legendary customer service by identifying and evaluating customer needs, and making product recommendations based on this analysis.
  • Promote company programs and initiatives to team members and customers.
  • Maintain visual presentation standards, including in-store signage, merchandise recovery, and sales floor maintenance.
  • Respond to and resolve customer issues, using good judgment and logic to solve problems and make decisions within the job scope.

Qualifications:

  • Two or more years of supervisory experience in a sales or service environment is preferred.
  • Open availability, including weekends and holidays.
  • High school diploma or equivalent is preferred.
  • Ability to evaluate customer needs and make recommendations based on needs.
  • Ability to provide superior customer service and exceed customer expectations.
  • Ability to use good judgment and logic.
  • Experience in a related field or outdoor lifestyle is an asset.
  • Knowledge of Bass Pro Shops & Cabela's specific products is an asset.

Bass Pro Shops & Cabela's is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits:

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
  • Fun work environment.
  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.


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