Fishing Team Lead
1 month ago
Job Summary:
The Retail Lead is a key member of our team, responsible for overseeing the day-to-day operations of a retail store department. This role requires strong leadership and communication skills, as well as the ability to motivate and develop a team of sales associates.
Key Responsibilities:
- Provide guidance and support to team members, ensuring they have the tools and resources needed to succeed.
- Delegate tasks and work assignments to team members, providing clear direction and follow-up to ensure proper execution.
- Foster the growth and development of team members through training and coaching.
- Ensure team members adhere to company policies and procedures, providing correction and guidance when needed.
- Perform administrative tasks related to the department, including data entry and reporting.
- Provide legendary customer service by identifying and evaluating customer needs, and making product recommendations based on this analysis.
- Promote company programs and initiatives to team members and customers.
- Maintain visual presentation standards, including in-store signage, merchandise recovery, and sales floor maintenance.
- Respond to and resolve customer issues, using good judgment and logic to solve problems and make decisions within the job scope.
Qualifications:
- Two or more years of supervisory experience in a sales or service environment is preferred.
- Open availability, including weekends and holidays.
- High school diploma or equivalent is preferred.
- Ability to evaluate customer needs and make recommendations based on needs.
- Ability to provide superior customer service and exceed customer expectations.
- Ability to use good judgment and logic.
- Experience in a related field or outdoor lifestyle is an asset.
- Knowledge of Bass Pro Shops & Cabela's specific products is an asset.
Bass Pro Shops & Cabela's is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Benefits:
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
- Fun work environment.
- Competitive wages.
- Excellent benefits.
- Unlimited career advancement opportunities.
- Bass Pro Cares Fund.
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