Cloud Infrastructure Specialist

3 weeks ago

Toronto, Ontario, Canada Intact Financial Corporation Full time
About the Role

We are seeking a skilled Cloud Systems Administrator to join our IT team at Intact Financial Corporation. In this role, you will collaborate with the Operations Team to be part of an agile team of senior experts responsible for the integration and operation of a Public Cloud Infrastructure.

The work of this team – along with the teams from Quebec and Ontario– helps to ensure the integrity, efficiency, and excellence of our IT systems so our people can effortlessly leverage Public Cloud technology to do their work and do it well. This is a great opportunity for someone who has advanced technical abilities but is also looking to grow in a multi-Cloud Ecosystem with Experts from Public Cloud Ecosystems.

Key Responsibilities
  1. Embrace Infrastructure as a Code principles and foster collaboration between teams and follow a DevOps Mindset.
  2. Take charge of change requests (RFCs), service requests, problem solving and incidents.
  3. Participate in technical implementation of large and complex GCP transformations, modernization projects.
  4. Strictly maintain team standards to ensure continuity of operations.
  5. Develop, implement, support and document automation to increase the efficiency of platform management.
  6. Document the various activities and procedures according to established standards.
  7. Be available for on-call support (Rotation).
  8. Be available for changes outside of normal office hours, when/if needed.
  9. Implement best cloud computing practices.
  10. Assist in accelerating cloud adoption in all Clouds.
  11. Provide technical assistance, training and mentoring to junior level engineers/technicians.
  12. Participate in the documentation processes including diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
  13. Collaborate with managers to develop standards in line with the company guidelines and monitor those standards.
  14. Assist with the resolution of escalated issues and actively participating in problem management activities.
Requirements
  1. Degree or Diploma in Networking or Technology, or any combination of equivalent education and experience.
  2. Minimum 2 years experience implementing, executing and supporting Google Cloud (GCP).
  3. Minimum 2 years experience supporting Google Cloud VMWare Engine (GCVE).
  4. Minimum 2 years experience supporting VMWare.
  5. GCP certification(s) is a must.
  6. Able to deploy infrastructure via infrastructure as code (IaC) using Terraform.
  7. Experience with Agile software development and release engineering (branching, versioning, tagging) with tools such as GitHub.
  8. Knowledge of the IaaS and PaaS components of GCP.
  9. Customer service focused and portrayed energy, professionalism and welcoming characteristics.
  10. Can meet deadlines and handle sensitive and pressured situations.
  11. Can identify issues and help develop strategy and tactical plans for various department initiatives.
  12. Knowledge of network administration, architecture and engineering in mission-critical environments servicing large server deployments.
  13. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
  14. No Canadian work experience required however must be eligible to work in Canada.
What We Offer
  1. A financial rewards program that recognizes your success.
  2. An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  3. An extensive flex pension and benefits package, with access to virtual healthcare.
  4. Flexible work arrangements.
  5. Possibility to purchase up to 5 extra days off per year.
  6. An annual wellness account that promotes an active and healthy lifestyle.
  7. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  8. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  9. Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  10. Inspiring leaders and colleagues who will lift you up and help you grow.
  11. A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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