Medical Clinic Front Desk Representative

2 weeks ago


Calgary, Alberta, Canada NEXA Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Representative to join our team at NEXA Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directs them to the appropriate area, and provides basic information as needed.
    • Manages patient flow, schedules appointments, and confirms patient information.
    • Processes patient payments, handles billing, and maintains accurate records.
  • Administrative Support
    • Provides administrative support to the healthcare team, including preparing and maintaining patient records, and performing various clerical tasks.
    • Orders office supplies, maintains a clean and organized workspace, and ensures a positive patient experience.
  • Communication
    • Answers phone calls, responds to patient inquiries, and relays messages to the healthcare team.
    • Communicates effectively with patients, families, and healthcare staff to ensure seamless care coordination.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • Previous experience in a medical or administrative role is an asset.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Basic computer skills and proficiency in software applications.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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