Dietary Service Representative
4 weeks ago
Job Summary:
The Dietary Worker role at Aramark is a dynamic opportunity to provide exceptional patient support and serve as a liaison to other departments regarding patient meal services.
Key Responsibilities:
- Provide patient support via phone and software systems, ensuring timely and accurate meal orders.
- Maintain a positive and efficient customer service demeanor, adapting to customer needs and preferences.
- Collaborate with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition and meal planning.
- Utilize software to record patient orders and maintain accurate records.
- Maintain general knowledge of therapeutic diets to ensure meal orders are processed accurately.
- Ensure patient confidentiality and adhere to safety and sanitation standards.
Qualifications and Requirements:
- Previous customer service and/or call center experience preferred.
- Experience in food service, as a dietary clerk, or in a related field preferred.
- Ability to communicate fluently in the English language, bilingual or multilingual a plus.
- Ability to stay calm under pressure and adapt to changing situations.
- Typical typing speed of 35 – 45 wpm.
About Aramark:
Aramark is a global leader in food and facilities management, serving millions of guests every day. We strive to deliver exceptional service and support to our clients and customers, while fostering a culture of inclusivity and respect.
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