Dietary Service Representative

4 weeks ago


Calgary, Alberta, Canada Aramark Full time

Job Summary:

The Dietary Worker role at Aramark is a dynamic opportunity to provide exceptional patient support and serve as a liaison to other departments regarding patient meal services.

Key Responsibilities:

  1. Provide patient support via phone and software systems, ensuring timely and accurate meal orders.
  2. Maintain a positive and efficient customer service demeanor, adapting to customer needs and preferences.
  3. Collaborate with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition and meal planning.
  4. Utilize software to record patient orders and maintain accurate records.
  5. Maintain general knowledge of therapeutic diets to ensure meal orders are processed accurately.
  6. Ensure patient confidentiality and adhere to safety and sanitation standards.

Qualifications and Requirements:

  1. Previous customer service and/or call center experience preferred.
  2. Experience in food service, as a dietary clerk, or in a related field preferred.
  3. Ability to communicate fluently in the English language, bilingual or multilingual a plus.
  4. Ability to stay calm under pressure and adapt to changing situations.
  5. Typical typing speed of 35 – 45 wpm.

About Aramark:

Aramark is a global leader in food and facilities management, serving millions of guests every day. We strive to deliver exceptional service and support to our clients and customers, while fostering a culture of inclusivity and respect.



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