Data Insights Manager

3 weeks ago


Old Toronto, Canada Four Seasons Hotels Ltd Full time

Four Seasons Hotels Ltd is a global leader in luxury hospitality, operating over 120 hotels and resorts worldwide.

About the Role

We are seeking an experienced Data Insights Manager to join our Technology and Data Department in Toronto. This is a unique opportunity to work with cutting-edge analytics solutions and drive business growth across all aspects of residential business and resident journey.

Responsibilities
  • BUILD, MANAGE AND MAINTAIN ANALYTICS SOLUTIONS/PRODUCTS, OVERSEE IMPLEMENTATION OF ANALYTICS PROJECTS
  • PROVIDE INSIGHTS AND RECOMMENDATIONS FOR FOUR SEASONS RESIDENTIAL PORTFOLIO
  • SUPPORT STANDARD AND AD-HOC REPORTING ON KEY PERFORMANCE INDICATORS (KPIs)
  • WORK CROSS-FUNCTIONALLY TO EMBED DATA GOVERNANCE PROCESSES INTO ANALYTICS PRODUCTS
  • MANAGE BACKLOG AND ENHANCEMENTS FOR RESIDENTIAL 360 DASHBOARD, COLLABORATING WITH INSIGHTS PARTNER TO PRIORITIZE IMPROVEMENTS AND TRAIN USERS
Requirements
  • 5+ YEARS' EXPERIENCE IN THE IMPLEMENTATION OF ANALYTICS SOLUTIONS
  • UNIVERSITY DEGREE IN BUSINESS, HOSPITALITY, REAL ESTATE, OR RELATED FIELD PREFERRED
  • STRONG PROCESS MANAGEMENT SKILLS, INCLUDING DEVELOPMENT OF PROCESSES
  • FAMILIAR WITH AGILE METHODOLOGY AND COMFORTABLE WORKING IN AN AGILE ENVIRONMENT
What We Offer

A competitive salary range of $110,000 - $140,000 per year, depending on experience. This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a retirement savings plan.


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