Medical Office Coordinator

2 weeks ago


Kelowna, British Columbia, Canada PHSA Full time
Comprehensive Cancer Care in BC

We provide cancer care services across British Columbia, delivering exceptional patient-centered care. Our team is committed to advancing cancer research and prevention while fostering a culture of compassion and respect.

About the Role

This Unit Clerk position supports our Oncology Chemo team by coordinating appointments, managing electronic health records, and communicating with patients and clinicians. As a key member of our unit, you will work collaboratively with healthcare professionals to ensure seamless care delivery.

Duties and Responsibilities
  • Transcribe and process clinician orders, completing requisitions for tests or services, and scheduling appointments using the electronic health record system.
  • Organize diagnostic and therapeutic services for patients, preparing and communicating related instructions to patients in person, by phone, or virtually.
  • Gather patient information to facilitate efficient patient flow, requesting, receiving, and transporting patient information to designated clinical areas.
  • Perform receptionist duties, greeting and registering patients, supporting wayfinding, answering the telephone/switchboard, and responding to triage inquiries.
  • Participate in onboarding and orientation processes, demonstrating work procedures and answering related queries as required.
Requirements and Qualifications

To be successful in this role, you must have:

  • Grade 12 and completion of a recognized Nursing Unit Clerk Program, plus one year's recent experience in a similar role or an equivalent combination of education and experience.
  • Ability to communicate effectively verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding reconciliation efforts and working towards lasting change.
  • Familiarity with Indigenous Cultural Safety principles.
Benefits and Opportunities

We offer a comprehensive benefits package, including access to professional development opportunities, wellness programs, and flexible work arrangements. Join our team and enjoy a rewarding career in cancer care, working together to make a positive impact on the lives of our patients and their families.



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