Sales Associate

3 days ago

Kelowna, British Columbia, Canada Torrid Full time

About Torrid

Torrid is a fashion-forward retailer that celebrates every shape, size, and curve of our customers. We're committed to creating a welcoming, inclusive, and diverse culture that's driven by open dialogue, empowerment, and a focus on employee development.

Job Summary

We're seeking a Sales Associate to join our team at Torrid. As a Sales Associate, you'll provide an amazing shopping experience for our customers, using your genuine ability to make them feel comfortable, cared for, and confident.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive shopping experience that encourages customer loyalty
  • Perform register functions, using your sales, promotion, and product knowledge to drive add-on sales
  • Work a flexible schedule, including holidays, nights, and weekends, to meet the needs of our customers
  • Ensure the sales floor is visually appealing and meets our high standards
  • Assist in maintaining a clean, consistent, and inviting store environment that inspires customers to shop

Requirements

  • Previous sales or customer service experience is a plus
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Be fashion-focused and stay on top of current trends

Physical Requirements

  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, and other equipment

What We Offer

We offer a comprehensive package of benefits to our employees, including flexible schedules, associate discounts, mental health resources, and an employee stock purchase program (ESPP). Pay range: $17.55 per hour.

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