Global Business Solutions Specialist

7 days ago


Toronto, Ontario, Canada Teleperformance Full time $51,000

About Us

Teleperformance is a leading global provider of customer experience management solutions.

We have over 500,000 employees worldwide and offer services in more than 300 languages and dialects.

Sales Opportunities

The Global Business Solutions Specialist is responsible for driving new business opportunities through outbound sales activities.

This includes generating leads, qualifying prospects, and selling Teleperformance's solutions to businesses of various sizes and industries.

The role involves direct interaction with decision-makers and requires strong communication and sales skills, as well as the ability to understand and explain how Teleperformance's services can help meet the specific needs of each prospect.

Responsibilities

  • Engage in outbound phone calls and emails to connect with business decision-makers, build rapport, assess needs to generate new business opportunities.
  • Explain Teleperformance services/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.
  • Lead and contribute to team projects to develop and refine our sales process.

Requirements

  • Bachelor's degree or equivalent.
  • Minimum 1 year experience in consultative sales, managing a portfolio of customers, identifying customer/partner needs, focus on customer goals, results, and client satisfaction.
  • Google Product knowledge, including Google Cloud and Digital media.
  • Outgoing and confident in inbound/outbound phone sales with great phone etiquette.
  • Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance, and customer satisfaction targets.
  • Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
  • Proven track record of target overachievement, strong sales attitude, and desire to meet and overachieve multiple KPIs and Sales Quotas.
  • Knowledge of Google Products and its competitive landscape.
  • Proven technical ability with CRMs (Customer Relationship Management).

Compensation Package

The estimated annual base salary for this position is CAD $51,000, with an OTE potential to top base by up to 20% in bonuses.



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