Personal Banking Associate

1 month ago

Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a Personal Banking Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch office, you will play a vital role in establishing and maintaining impactful relationships with our customers.

Key Responsibilities

  • Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters.
  • Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking.
  • Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management.
  • Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence.
  • Participate in the timely and accurate completion of business processes and procedures.
  • Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics.
  • Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives.

Requirements

  • High School diploma and/or 1+ years of relevant experience.
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
  • Post-Secondary or Undergraduate degree (in related field) preferred.
  • Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet.
  • Knowledge of banking solutions and processes to advise customers.
  • A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills.
  • A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities.
  • A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner.

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

  • Personal Banking Representative

    3 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a Personal Banking Associate to join our team. As a Personal Banking Associate, you will be responsible for providing exceptional customer service and advice to our customers. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in people's...

  • Banking Associate

    1 month ago

    Montreal, Quebec, Canada National Bank Full time

    Job Title: Banking AssociateAre you looking for a challenging and rewarding career in the financial industry? As a Banking Associate at National Bank, you will have the opportunity to work with a discerning high-net-worth clientele, providing them with comprehensive financial services and advice.Your Key Responsibilities:Provide administrative support to...

  • Personal Banking Associate

    2 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    As a Personal Banking Associate at The Toronto-Dominion Bank (Canada), you will be part of a dynamic team dedicated to delivering exceptional customer experiences.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. In this role, you will be responsible for providing top-notch...

  • Senior Banking Associate

    1 month ago

    Montreal, Quebec, Canada Canadian Imperial Bank of Commerce Full time

    Job SummaryWe are seeking a highly skilled Senior Banking Associate to join our team at the Canadian Imperial Bank of Commerce. As a Senior Banking Associate, you will provide exceptional service to our clients by assisting them with their transactional banking needs and responding to their queries.Key ResponsibilitiesProvide support to Private Banking...

  • Personal Banking Associate

    1 month ago

    Montreal, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their...

  • Personal Banking Associate

    1 month ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a Personal Banking Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch office, you will play a vital role in establishing and maintaining impactful relationships with our customers.Key ResponsibilitiesEngage customers in day-to-day advice needs, service transactions, digital education,...

  • Personal Banking Expert

    2 weeks ago

    Montreal, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated Personal Banking Expert to join our team at BMO. As a key member of our branch and market team, you will be responsible for delivering exceptional service to our customers and prospects.About the RoleThe ideal candidate will have 2-3 years of relevant experience in financial services, with a strong understanding...

  • Business Banking Associate

    4 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Description:The Commercial Banking Associate Program is a comprehensive training program designed to equip you with the skills and knowledge required to succeed in the field of commercial banking. As a Commercial Banking Associate, you will have the opportunity to work closely with diverse mid-sized businesses, providing solutions based on their credit,...

  • Personal Banking Associate

    3 weeks ago

    Montreal, Quebec, Canada BMO Full time

    About This RoleDeliver exceptional service to BMO customers and prospects by identifying their needs and providing advice on financial solutions that benefit them. Collaborate with BMO partners to deliver the desired customer experience and achieve business objectives.Key ResponsibilitiesCollaborate with BMO partners to identify referral opportunities that...

  • Business Banking Associate Role

    4 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Description:The Commercial Banking Associate Program provides comprehensive training in the areas of relationship management, financial analysis, and risk management. As a Business Banking Associate, you will have the opportunity to work closely with diverse mid-sized businesses, providing solutions based on credit, deposit, and cash management...

  • Business Development Associate

    2 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Job DescriptionWe are seeking a highly motivated Business Development Associate to support our CPB Operations team in Montreal. As a key member of our team, you will play a crucial role in the funding process for personal accounts.About the RoleThe ideal candidate will be bilingual (English/French) with 1+ years of banking experience and 2+ years of...

  • Wealth Management Associate

    2 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    Key Responsibilities:The Wealth Management Associate in our Private Banking sector at National Bank will provide exceptional support to a discerning high-net-worth clientele. In this role, you will be responsible for offering a comprehensive range of financial services to individuals, corporations, and government agencies across Canada, as well as...

  • Business Development Associate

    2 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Business Development Associate to join our Commercial Banking team at National Bank. In this role, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and providing exceptional customer service.As a Business Development...

  • Commercial Real Estate Banking Associate

    1 month ago

    Montreal, Quebec, Canada Scotiabank Full time

    About the RoleThe Commercial Real Estate Banking Associate will contribute to the profitable growth and quality of the Commercial Real Estate Banking portfolio across Canada by participating as part of a coverage team in the development of complex credit solutions for Real Estate Investment Fund clients.Key ResponsibilitiesParticipate in the timely analysis,...

  • Senior Investment and Personal Banking Expert

    2 weeks ago

    Montreal, Quebec, Canada Scotiabank Full time

    Job OpportunityWe are seeking a highly skilled Senior Investment and Personal Banking Specialist to join our Canadian Banking Branch network.About the RoleThis is an exciting opportunity for a customer-centric professional who can connect with people in a relatable way. As a Senior Investment and Personal Banking Specialist, you will be responsible for...

  • Senior Associate

    2 weeks ago

    Montreal, Quebec, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly motivated and experienced Senior Associate to join our Technology Innovation Banking team in Montreal, Quebec. As a Senior Associate, you will be responsible for building, growing, and managing a portfolio of clients operating in the technology and innovation segment.Key ResponsibilitiesContribute to the overall success of...

  • Senior Investment

    2 weeks ago

    Montreal, Quebec, Canada Scotiabank Full time

    Senior Investment & Personal Banking Specialist RoleWe are seeking a Senior Investment & Personal Banking Specialist to join our Canadian Banking Branch network. As an essential member of the team, your focus will be on providing exceptional service throughout the customer's journey.About the JobThis role is ideal for a customer-centric individual who can...

  • Senior Investment and Personal Banking Expert

    2 weeks ago

    Montreal, Quebec, Canada Scotiabank Full time

    Scotiabank is seeking a Senior Investment and Personal Banking Specialist to join their team in Montreal, Quebec.About the RoleThis is an exciting opportunity for a customer-centric professional who can connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, you will provide exceptional service throughout the...

  • Client Service Associate

    2 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    OverviewThe Toronto-Dominion Bank (Canada) is a leading global financial institution dedicated to delivering legendary customer experiences. We are committed to enriching the lives of our customers, communities, and colleagues.Salary$60,000 - $80,000 per year, depending on experience.Job DescriptionAs a Client Service Associate in our Investment Banking...

  • Banking Advisor

    4 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    Job Title: Banking AdvisorJob Summary:We are seeking a Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and advice on personal and small business banking products and services.Key Responsibilities:Provide personalized banking solutions to clientsOffer advice on...