Bilingual Preventive Maintenance Service Specialist
4 weeks ago
Brandt is seeking a bilingual Preventive Maintenance Service Writer in our Regina location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors, as well as supporting efficient, accurate, and timely fulfillment of Brandt's contractual Preventive Maintenance business.
Duties and Responsibilities:
- Quote and set up Preventive Maintenance Agreements in our contracts' management system.
- Administer Preventive Maintenance Agreements.
- Track and maintain Preventive Maintenance Agreement information.
- Review, close, and invoice completed jobs.
- Coordinate necessary service with Customers and Preventive Maintenance Technicians.
- Update and maintain our pricing calculator tool.
- Handle incoming Preventive Maintenance call requests from our internal and external customers.
- Manage Prepaid agreements.
- Utilize John Deere Link to monitor and track customer's machines with Preventive Maintenance contracts.
- Perform other related duties as assigned.
Required Skills:
- Experience and understanding of maintenance of construction equipment.
- Experience in service delivery activities and processes.
- Previous experience as a Service Writer is preferred.
- Strong communication skills, timeliness, organized, and high attention to detail.
- Ability to multitask in a high-volume workload environment.
- Knowledge of contracts and associated processes' management.
- Sound knowledge of MS Office software tools, including Excel, Word, Access, Outlook, etc.
- Self-starter with the ability to work independently and make informed, logical decisions.
- Bilingual in English and French.
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Regina, Saskatchewan, Canada Brandt Full timeBrandt is seeking a skilled Bilingual Preventive Maintenance Service Specialist to join our team in Regina. This role is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors, as well as supporting the efficient, accurate, and timely fulfillment of Brandt's contractual Preventive Maintenance business.Duties and...
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Regina, Saskatchewan, Canada Brandt Full timeBrandt is seeking a bilingual Preventive Maintenance Service Writer in our Regina location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt's contractual Preventive Maintenance business.Duties...
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