Data Provisioning Manager
20 hours ago
Job Title: Manager - Data Provisioning & Reporting
Job Summary:
The Canadian Red Cross is seeking a highly skilled Manager - Data Provisioning & Reporting to join our team. As a key member of our Philanthropy department, you will be responsible for managing the Data Provisioning & Reporting team and ensuring the delivery of high-quality data insights to support business decisions.
Key Responsibilities:
- Manage the Data Provisioning & Reporting team, including overseeing team members, approving time sheets, and conducting performance evaluations.
- Develop work plans for the Data & Reporting team and collaborate with other teams to identify and create metrics that indicate success.
- Maintain security structures and reporting architecture within Power BI for Philanthropy & Marketing.
- Support the migration of PowerBI report and dashboard sources to new enterprise-wide EDP.
- Monitor and report program results on an ongoing basis and provide key performance information for Philanthropy Team on behalf of the Data Team.
- Document processes to import and export data and ensure a high standard of efficiency and accuracy.
- Communicate with internal and external suppliers to ensure technical requirements are met for day-to-day and special appeal operations.
- Collaborate with different teams/departments to implement best practices, maintain policies, procedures, controls, and ensure adherence to standards.
Requirements:
- Post-secondary university degree in a relevant discipline.
- 10 or more years of related work experience, with at least 4 years in a managerial role or an equivalent combination of education and experience.
- Superior analytical skills and the ability to interpret complex information and communicate it to a variety of audiences.
- Demonstrated problem-solving ability and hands-on implementation experience.
- Meticulous attention to detail and a high level of sustained concentration.
- High-level knowledge and experience of Power BI and SQL.
- High-level proficiency and accuracy in Microsoft Office tools.
- Knowledge of Blackbaud CRM preferred but not essential.
- Strong oral and written communication skills. Fluency in English is required, French is an asset.
- Ability to effectively develop strong cross-functional working relationships, evidenced by a track record of teamwork and collaboration, building relationships within and beyond the Philanthropy department.
- Ability to work effectively in a fast-paced and changing environment with multiple conflicting demands.
- Good knowledge of ticketing systems (JIRA is an asset).
- Experience with knowledgebase software (especially Confluence & SharePoint).
- Knowledge of data visualization principles and best practices.
- Knowledge of and experience with technical skills such as SQL and DAX.
- Exceptional organizational, time management, technical, and numeracy skills.
- Problem-solving and analytical thinking to tackle each ask and issue problem by using a logical, systematic, sequential approach.
- Strong interpersonal capabilities.
Working Conditions:
- The majority of this work will be executed from home.
- This position will require working non-traditional hours especially during times of disaster or appeal.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors, and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
What We Offer:
The Canadian Red Cross is an inspirational not-for-profit organization that helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
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