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Food Service Team Lead

1 month ago

Invermere, British Columbia, Canada SAUJANI ENTERPRISES Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at SAUJANI ENTERPRISES Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, identifying areas for improvement and implementing changes as needed.
  • Prepare Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Address Customer Complaints: Address customer complaints or concerns, resolving issues promptly and professionally.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, providing valuable insights into our operations.
  • Prepare Reports: Prepare and submit reports, providing management with key performance indicators and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Site Environment: Noisy, odours, wet/damp, hot, and outdoors.
  • Work Setting: Fast food outlet or concession, restaurant.
  • Supervision: 5-10 people, including food and beverage servers, food service counter attendants, and kitchen and food service helpers.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling, and physically demanding.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.