Customer Service Coordinator

2 weeks ago


Surrey, British Columbia, Canada Happy Haircut & Beauty Salon Full time
Job Title: Customer Service Coordinator

We are seeking a highly organized and friendly Customer Service Coordinator to join our team at Happy Haircut & Beauty Salon. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring a smooth experience for all clients.

Responsibilities:
• Greet clients and direct them to our stylists or other salon areas
• Provide basic information about our services and policies
• Schedule and confirm appointments using our computer system
• Answer phone calls and relay messages to our team members
• Maintain accurate records of client interactions and appointment schedules

Requirements:
• High school diploma or equivalent required
• Ability to work in a fast-paced environment and multitask efficiently
• Excellent communication and interpersonal skills
• Basic knowledge of Microsoft Office applications (e.g., Word, Excel)
• Availability to work a standard 35-hour week with occasional evening shifts

Compensation:
This is a permanent full-time position with an estimated annual salary of $42,000-$50,000 based on location and industry standards.

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