Technical IT Support Manager
11 hours ago
We are retained by a global building products manufacturer, a market leader in their product category, with a strong focus on innovation and growth.
They are seeking a Technical Support Manager to oversee their warranty and technical support workflows, as well as a team of six direct reports.
The ideal candidate will have experience in the commercial HVAC space and a natural sense of urgency to help customers.
Key Responsibilities:- Manage warranty and technical support flows
- Handle field training, warranty, and delivery issues that require coordination between field and factory
- Support drive for increased growth while sustaining high levels of customer satisfaction
- 10+ years of experience in building and managing an after sales support team and infrastructure
- Strong technical knowledge of products and systems in the HVAC industry
- Ability to read construction drawings, layouts, and electrical, hydraulic schematics
This is a unique opportunity to join a dynamic team and contribute to the success of a leading manufacturer in the building products industry.
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical IT Support ManagerWe are retained by a global building products manufacturer with a strong presence in the commercial HVAC space. They are seeking a Technical IT Support Manager to oversee their warranty and technical support workflows, as well as a team of six direct reports.The ideal candidate will have experience in the commercial HVAC industry...
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Toronto, Ontario, Canada The Bridger Group Full timeTechnical IT Support ManagerWe are retained by a global building products manufacturer with a strong presence in the commercial HVAC space. They are seeking a Technical IT Support Manager to oversee their warranty and technical support workflows, as well as a team of six direct reports.The ideal candidate will have experience in the commercial HVAC industry...
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Toronto, Ontario, Canada The Bridger Group Full timeWe are retained by a leading global building products manufacturer with a strong presence in the commercial HVAC space.As a Technical Support Manager, you will oversee warranty and technical support workflows, managing a team of six direct reports.Your key responsibilities will include:Managing warranty and technical support flowsHandling field training,...
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Toronto, Ontario, Canada The Bridger Group Full timeWe are retained by a leading global building products manufacturer with a strong presence in the commercial HVAC space.As a Technical Support Manager, you will oversee warranty and technical support workflows, managing a team of six direct reports and collaborating with 240 service partners globally.Your key responsibilities will include:Managing warranty...
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Toronto, Ontario, Canada The Bridger Group Full timeWe are retained by a leading global building products manufacturer with a strong presence in the commercial HVAC space.As a Technical Support Manager, you will oversee warranty and technical support workflows, managing a team of six direct reports and collaborating with 240 service partners globally.Your key responsibilities will include:Managing warranty...
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