Retail Operations Leader

4 weeks ago


Canmore, Canada Elevated HR Solutions Full time

About Big Bear Trading Company

Big Bear Trading Company is a premier shopping experience in Banff National Park, offering high-quality park-inspired products and an unforgettable brand culture.

We are seeking a Retail Operations Leader to lead our team with energy and passion, drive results, and immerse yourself in the mountain lifestyle that defines Banff National Park.

Job Description

The successful candidate will deliver exceptional customer experiences by leading from the front, ensuring personalized service that reflects our brand values. Responsibilities include managing inventory, optimizing visual merchandising, implementing in-store events, coaching and mentoring employees, managing store operations, setting and meeting financial objectives, and promoting company values.

Requirements

  • 2-5 years of retail management or supervisory experience with a proven track record of building strong customer relationships and driving results in a fast-paced environment
  • High sales volume experience with the ability to manage multiple situations with ease, skill, and tact
  • Demonstrated leadership skills with a natural ability to inspire and lead by example, develop effective coaching strategies, and promote a positive work environment
  • Strong organizational skills to properly manage tasks and workload, as well as availability to work weekends and overtime as needed

Benefits

  • Competitive salary ($65,000 - $85,000 per year) that reflects experience, with overtime and bonus opportunities
  • Health and dental coverage to support your well-being
  • Flexible scheduling and paid time off to enjoy what you love
  • Continuous learning and advancement within our growing brand

Why Work with Us

Join our team of outdoor enthusiasts who share your passion for adventure and contribute to creating a unique shopping experience in Banff National Park. Collaborate with like-minded individuals to drive results, learn new skills, and grow professionally. Apply now with your resume and cover letter to take the first step towards this exciting opportunity.



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