Healthcare Technology Implementation Strategist
1 week ago
About OSCAR Pro
We are a leading Electronic Medical Records (EMR) platform in Canada, part of the WELL Health Technologies family. Initially developed by McMaster University's Department of Family Medicine, we have integrated innovations from various OSCAR service providers to offer a robust, secure, and versatile solution tailored to the diverse needs of clinics of all sizes.
Our Mission
We empower healthcare providers by streamlining administrative tasks, enhancing clinic efficiency, and enabling more time for patient care. With features like digital patient engagement, secure messaging, and seamless integration with other healthcare systems, we reduce the administrative burden on clinics and improve the overall patient experience.
Job Description
We are hiring a Director of Implementation to join our team. In this newly created role, you will drive a culture of continuous improvement by enhancing processes, automating onboarding and training where feasible, and identifying opportunities to deliver a customer-first experience. You will lead the migrations, onboarding, and training teams.
About the Role
- You will play a crucial role in helping healthcare providers onboard our EMR system and leverage it to deliver better patient care by improving efficiency in busy practices.
- You will be responsible for managing and mentoring managers overseeing training, onboarding, and data migration.
- You will develop tiered onboarding and training programs tailored to customer needs.
- You will oversee data migration as needed and provide solutions to streamline the process for clients.
About You
- You have a strong background in system implementations and integrations, with a proven track record of motivating and guiding teams.
- You possess a solid understanding of EMR databases, data conversion, and privacy considerations.
- You balance long-term planning with immediate action and continuously seek opportunities for improvement.
- You have outstanding professional written, verbal, and presentation skills.
What We Offer
- A competitive salary range of $120,000 - $180,000 per year.
- A remote-first work environment with flexible working hours.
- Opportunities for growth within OSCAR Pro or across the broader WELL Health Technologies Group.
- A supportive culture that balances professional success with personal well-being.
How to Apply
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