Retail Store Operations Manager
4 weeks ago
Key Responsibilities:
- Supervise Staff: Direct and manage a team of 3-4 staff members, ensuring they are working efficiently and effectively to meet sales targets.
- Assign Sales Workers: Assign sales workers to duties, ensuring the right person is in the right place at the right time.
- Hire and Train: Hire and train or arrange for training of staff, ensuring they have the necessary skills to succeed in their roles.
- Teach Interest Courses: Teach interest or professional development courses to staff, helping them to grow and develop in their careers.
- Authorize Payments: Authorize payments by cheque, ensuring that all financial transactions are handled efficiently and effectively.
- Order Merchandise: Order merchandise, ensuring that the store is always stocked with the latest products.
- Sell Merchandise: Sell merchandise, using excellent customer service skills to meet and exceed sales targets.
- Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, helping to identify areas for improvement.
- Resolve Issues: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Organize Inventory: Organize and maintain inventory, ensuring that the store is always well-stocked and that products are easily accessible.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Business Experience: 1 to less than 7 months of experience in a retail business environment.
- Language: Fluency in English.
- Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.
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