Retail Store Operations Manager

4 weeks ago


London, Ontario, Canada S B Arora Management Services Inc Full time
Job Description: We are seeking a highly organized and motivated Retail Store Operations Manager to join our team at S B Arora Management Services Inc.

Key Responsibilities:
  • Supervise Staff: Direct and manage a team of 3-4 staff members, ensuring they are working efficiently and effectively to meet sales targets.
  • Assign Sales Workers: Assign sales workers to duties, ensuring the right person is in the right place at the right time.
  • Hire and Train: Hire and train or arrange for training of staff, ensuring they have the necessary skills to succeed in their roles.
  • Teach Interest Courses: Teach interest or professional development courses to staff, helping them to grow and develop in their careers.
  • Authorize Payments: Authorize payments by cheque, ensuring that all financial transactions are handled efficiently and effectively.
  • Order Merchandise: Order merchandise, ensuring that the store is always stocked with the latest products.
  • Sell Merchandise: Sell merchandise, using excellent customer service skills to meet and exceed sales targets.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, helping to identify areas for improvement.
  • Resolve Issues: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize Inventory: Organize and maintain inventory, ensuring that the store is always well-stocked and that products are easily accessible.


Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Business Experience: 1 to less than 7 months of experience in a retail business environment.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.


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