Coordinated Care Manager
4 days ago
We are seeking a highly skilled and experienced Coordinated Care Manager to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB).
The successful candidate will be responsible for ensuring proper management and operational efficiency of our Montreal point of operation. This includes planning, organization, delivery, and control of all service coordination and support activities for patients, social clients, and escorts who travel within or outside of Eeyou Istchee to receive health or social services.
Key Responsibilities:
- Strategic Responsibilities:
1. Ensure that services are provided within the mission, philosophy, goals, and prescribed programs of the CBHSSJB and Miyupimaatisiiun, according to an interdisciplinary and community-based approach.
2. Contribute to the development of policies and practices for patient travel, patient housing, care support while in tertiary establishments, and the efficient use of resources. - Operational Responsibilities:
3. Ensure implementation, supervision, and control of policies, norms, and standards of professional practice in the Wiichihiituwin Montreal point of operation.
4. Evaluate the quality and efficiency of Wiichihiituwin programs and service delivery in support of concerned managers (Directors, DPSQA, and DYP).
5. Participate in planning, analysis, design, and evaluation, and ensure organization, coordination, implementation, and control of patient/client travel planning, appointment scheduling, medical coordination and follow-up, lodging, meals, escort service, transportation, and interpretation. - Functional Responsibilities:
6. Provide social and financial support to long-term patients living outside of the territory.
7. Collaborate with Hospitals of their respective corridor.
8. Implement internal and external communication plans, ensuring information circulates properly between Montreal point of service, Wiichihiituwin, and the organization. - Representation Responsibilities:
9. Coordinate committees at round tables with internal and external stakeholders for implemented programs by Wiichihiituwin or the organization.
10. Ensure user family and other significant persons are integrated into the process attached to the Service's care practice.
11. Contribute to implementing means to control medication, drugs, and narcotics of Service's patients.
12. Contribute to implementing the Cree Non-Insured Health Benefits Program (CNIHB) policies and programs.
Requirements:
- Bachelor degree in Science of Nursing.
- Member in good standing of the Ordre des infirmières et infirmiers du Quebec.
- At least five years of clinical experience in nursing, including two years with Cree clients.
- Three years of management experience.
Competencies:
- Mobilize teams in preparation for large-scale change using teamwork and partnership approach.
- Sound knowledge of MSSS services, relevant legislation, regulations, network, and orientations of hospital and medical services.
- Knowledge of Cree culture.
- High ethical standards.
- Excellent written and oral communication skills.
- Mobilizing and transformational leadership.
- Autonomy, initiative, open-mindedness, creativity.
- Performance-oriented, accessibility.
- Results-based management.
- Proven managerial courage.
- Client-oriented.
Language: Fluent in English; fluency in Cree and French is an asset.
Estimated Salary: $80,000 - $100,000 per year, depending on experience.
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