Customer Service Ambassador

3 days ago


Municipal District of Rocky View No, Canada MAG Technologies Inc Full time
Job Description

We are seeking a skilled Customer Service Ambassador to join our team at MAG Technologies Inc.

The ideal candidate will possess excellent communication skills and be able to provide top-notch customer service.

Salary: $45,000 - $55,000 per year

About the Role

This is a full-time permanent position with 40 hours of work per week. You will be working in a dynamic environment where no two days are the same. Our goal is to provide exceptional service to our customers, ensuring their needs are met promptly and efficiently.

Key Responsibilities:

  • Answer written and oral inquiries from customers, providing them with accurate and timely information.
  • Address customer complaints or concerns, resolving issues in a professional and courteous manner.
  • Receive payments and process transactions accurately and efficiently.
  • Sell merchandise and promote products to customers.
  • Explain procedures, risks, and benefits to clients, ensuring they understand our offerings.
  • Consult with clients after sales to provide ongoing support and ensure their satisfaction.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and organizational skills.
Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Work Environment:

We strive to create a welcoming work environment for all employees. We believe in diversity, equity, and inclusion, and we are committed to making our workplace accessible and inclusive for everyone.



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