Customer Service Ambassador
3 days ago
We are seeking a skilled Customer Service Ambassador to join our team at MAG Technologies Inc.
The ideal candidate will possess excellent communication skills and be able to provide top-notch customer service.
Salary: $45,000 - $55,000 per year
About the RoleThis is a full-time permanent position with 40 hours of work per week. You will be working in a dynamic environment where no two days are the same. Our goal is to provide exceptional service to our customers, ensuring their needs are met promptly and efficiently.
Key Responsibilities:
- Answer written and oral inquiries from customers, providing them with accurate and timely information.
- Address customer complaints or concerns, resolving issues in a professional and courteous manner.
- Receive payments and process transactions accurately and efficiently.
- Sell merchandise and promote products to customers.
- Explain procedures, risks, and benefits to clients, ensuring they understand our offerings.
- Consult with clients after sales to provide ongoing support and ensure their satisfaction.
Requirements:
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and organizational skills.
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Work Environment:
We strive to create a welcoming work environment for all employees. We believe in diversity, equity, and inclusion, and we are committed to making our workplace accessible and inclusive for everyone.
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