Client Relations Specialist

1 week ago


Blind River, Ontario, Canada Royal Bank of Canada> Full time
About the Role

We are seeking a motivated and client-focused individual to join our team as a Client Relations Specialist. As an RBC Ambassador, you will play a key role in delivering exceptional customer service and championing the RBC brand.

Job Summary

This is a part-time opportunity to work in our Blind River branch, where you will be responsible for engaging with clients, providing advice-based solutions, and leveraging technology to deliver a memorable client experience.

Key Responsibilities
  • Proactively engage with clients in the branch, delivering outstanding service through transactions and identifying opportunities for advice, solutions, digital enablement, and partner introductions.
  • Focus on education and demonstration, using technology to drive solutions and retain business.
  • Cultivate and maintain relationships with partners to work as one RBC team.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
Requirements

To succeed in this role, you will need:

  • A goal-oriented approach, with a demonstrated passion for putting clients first.
  • Drive and self-motivation, excellent communication skills, and emotional intelligence.
  • Digital literacy across various devices (smartphones, tablets, laptops, etc.).
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.
Benefits

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Additionally, you will have access to a world-class training program in financial services and opportunities for career development and advancement.

About RBC

Royal Bank of Canada is committed to building inclusive teams and an equitable workplace, embracing diversity and innovation for growth. We strive to provide an accessible candidate experience and equal opportunity employment for all individuals. Join us in creating a new future together at RBC.



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