Insurance Advisor
1 month ago
We are seeking a highly skilled Commercial Insurance Advisor to join our team at BrokerLink. As a key member of our team, you will be responsible for providing exceptional customer service and delivering tailored insurance solutions to our clients.
Key Responsibilities:
- Service Independent Business Unit accounts and write new business
- Provide customers with prompt service by offering advice and helping them understand insurance
- Review and provide processing instructions on all incoming commercial paperwork
- Assist with quotes to customers, write new business, review existing coverage, and update customer file information
- Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
- Review and provide processing instructions on endorsements and follow up on payments
- Communicate with insurance companies, negotiate with underwriters on behalf of customers, negotiate renewal of terms, and follow up with adjusters on claims status
- Source and obtain additional information requested by underwriters and complete applications
Requirements:
- High School Diploma and/or Post-Secondary Education
- Two or more years of customer service experience
- Sales experience in any other industry is an asset
- 2 to 3 years of insurance experience
- RIBO Insurance License is preferred or must obtain upon hire
- Exposure to EPIC is an asset
- Proficient in MS Office – Word, Excel, Outlook
- Excellent customer service skills and adept in conflict resolution
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
What We Offer:
- Flexible health and dental insurance benefits package
- Personal spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- 'Dress for your day', dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers, and more
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year
- Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2022
About BrokerLink:
We are a leading insurance brokerage with over 200 offices across Canada. We pride ourselves on our commitment to excellence, customer service, and community involvement. Our values of integrity, respect, customer-driven mindset, excellence, and generosity drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.
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