Insurance Advisor

1 month ago


Ottawa, Ontario, Canada BrokerLink Full time

We are seeking a highly skilled Commercial Insurance Advisor to join our team at BrokerLink. As a key member of our team, you will be responsible for providing exceptional customer service and delivering tailored insurance solutions to our clients.

Key Responsibilities:

  • Service Independent Business Unit accounts and write new business
  • Provide customers with prompt service by offering advice and helping them understand insurance
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with insurance companies, negotiate with underwriters on behalf of customers, negotiate renewal of terms, and follow up with adjusters on claims status
  • Source and obtain additional information requested by underwriters and complete applications

Requirements:

  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 2 to 3 years of insurance experience
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer service skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

What We Offer:

  • Flexible health and dental insurance benefits package
  • Personal spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers, and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2022

About BrokerLink:

We are a leading insurance brokerage with over 200 offices across Canada. We pride ourselves on our commitment to excellence, customer service, and community involvement. Our values of integrity, respect, customer-driven mindset, excellence, and generosity drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.


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