Spa Operations Manager

4 days ago

Mississauga, Ontario, Canada HAND & STONE MISSISSAUGA DIXIE Full time
Job Title: Spa Supervisor

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Hand & Stone Mississauga Dixie. As a key member of our spa team, you will be responsible for ensuring the smooth operation of our spa services, supervising staff, and providing exceptional customer service.

Key Responsibilities:
  • Supervise and Coordinate Spa Services: Oversee the daily operations of our spa services, including scheduling, staff management, and quality control.
  • Lead and Develop Team Members: Provide guidance, training, and support to our spa team members to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Client Focus: Ensure that every client receives a personalized and exceptional experience, meeting their needs and exceeding their expectations.
  • Efficient Interpersonal Skills: Develop and maintain strong relationships with clients, colleagues, and management to ensure a positive and productive work environment.
  • Excellent Communication: Communicate effectively with clients, staff, and management to ensure seamless operations and resolve any issues that may arise.
  • Flexibility and Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing priorities and deadlines.
Requirements:
  • 5+ Years of Experience: Minimum 5 years of experience in a spa or related industry, with a proven track record of success in a supervisory role.
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Language: English language proficiency.
Benefits:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Support for Newcomers and Refugees: We participate in government and community programs that support newcomers and refugees, providing a welcoming and inclusive work environment.
  • Support for Indigenous People: We participate in government and community programs that support Indigenous people, providing opportunities for mentorship, coaching, and networking.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, providing a welcoming and inclusive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Spa Supervisor looking for a new challenge, please submit your application.

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