Store Operations Manager
1 week ago
At Lids Inc, we are looking for a highly skilled Store Operations Manager to join our team.
Company OverviewLids is the largest licensed sports retailer in North America, offering a wide range of fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Our retail stores provide officially licensed headwear and apparel from collegiate and professional sports teams, as well as top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We are expanding rapidly with the goal of becoming the largest licensed brick-and-mortar sports retailer globally.
SalaryThe estimated annual salary for this role is between $55,000 and $65,000 based on experience, with opportunities for monthly sales bonuses and a 40% employee discount.
Job DescriptionThis role is responsible for overseeing the daily operations of our store, including managing store associates, achieving key results, creating a fun and inclusive environment, and delivering exceptional customer service.
Key responsibilities include:
- Managing store associates through thorough use of LIDS Training Programs, goal setting, and regular follow-up.
- Administering progressive steps of discipline, including verbal and written warnings.
- Engaging team members by creating a fun and productive environment.
- Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks.
- Participating in LIDS Training Programs, adhering to set goals, and regular follow-up.
To be successful in this role, you will need:
- Excellent leadership and communication skills.
- Able to operate a computer and maneuver relative software programs.
- Ability to produce sales results while minimizing loss.
- Experience in retail management or a related field.
As a valued member of our team, you will enjoy:
- A competitive salary and benefits package.
- Monthly store sales bonuses.
- A 40% employee discount.
- Opportunities for career growth and development.
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