Enterprise Vault Support Specialist

3 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time

Royal Bank of Canada is seeking an experienced Enterprise Vault Support Specialist to join our team in Toronto, Canada. This is a full-time position with a competitive salary and benefits package.

The ideal candidate will have a strong background in secret management and privileged access management, with experience supporting HashiCorp Vault. They will be responsible for supporting enterprise-wide services in the IAM domain, primarily including secret management and privileged access management services.

The successful candidate will also have excellent problem-solving skills, strong written and verbal communication skills, and the ability to collaborate with and lead teams towards resolution. Additionally, they will have a strong sense of urgency, work with minimum supervision, and bias for positive action with a history of delivering results.

The estimated salary for this position is $85,000 - $115,000 per year, depending on experience. Benefits include a comprehensive total rewards program, flexible work-life balance options, and opportunities to do challenging work.

This role requires a minimum of 3-5 years of IAM experience with strong knowledge in support of HashiCorp Vault, as well as a minimum of 5 years of Linux system administration experience. Knowledge of cloud platforms and technologies, such as Kubernetes, OCP, PCF, Postman, Fusion API, is also required.

The Enterprise Vault Support Specialist will be responsible for:

  • Supporting enterprise-wide services in the IAM domain
  • Managing incidents and problems for in-scope systems
  • Performing root cause analysis to identify improvements and drive implementation
  • Researching and performing performance tuning to improve system performance
  • Providing technical leadership on support duties and guarantee deliverables

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities. If you need any accommodations during the recruitment process, please let us know.



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