Road Assist Fleet Technician

3 weeks ago


Burnaby, British Columbia, Canada BCAA Full time

At BCAA, we're driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. As a Road Assist Fleet Technician, you'll be part of an amazing network of 100 team members who share their genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.

Key Responsibilities:

  • Respond to Member requests for roadside assistance, including mechanical repairs, battery boosts, tire changes, lockout services, and towing
  • Conduct detailed diagnostic assessments to identify vehicle issues and resolve appropriate solutions
  • Perform automotive repairs and maintenance tasks, ensuring quality workmanship and timely completion
  • Assist in all weather conditions, ensuring a positive Member experience throughout the assistance process
  • Promote BCAA memberships and general information about affiliate products and services
  • Report any issues and take the initiative to resolve them, seeking support as needed
  • Uphold BCAA service and safety standards by ensuring BCAA vehicles, equipment, and tools are kept clean, orderly, and in good working condition

Requirements:

  • Completed high school diploma, preferably with Red Seal Certification
  • At least 5 years of hands-on automotive repair and diagnostics experience
  • Good driver with a clean BC Driver License Class 5
  • Capable of lifting at least 70lbs during Member service while prioritizing safety throughout the process

About BCAA:

BCAA has been recognized for the last five years as a Top Employer. If you want to feel proud of what you do and help shape the future of BC, put your career in motion with BCAA. With our corporate Head Office in Burnaby and service locations across BC, we offer a wide variety of job opportunities that provide meaningful work and together help us move BC forward.



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