Project Support Manager

4 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time
Project Support Manager

About the Role

The Project Support Manager plays a crucial role in providing project management oversight and support services to Fraser Health clients across a specified group of projects. This position requires a strong understanding of project management principles, methodologies, and best practices.

Key Responsibilities

  • Manage and maintain the Health Informatics & Information Technology (HIIT) project inventory.
  • Oversee the Performance Management process for assigned HIIT projects.
  • Manage enterprise-wide projects and/or major organizational initiatives through the project management lifecycle using standard methodologies.
  • Maintain project standards for quality, transparency, and governance according to the Project Management Office Project Lifecycle.
  • Support Project Teams in planning and development according to the Project Management Office Project Lifecycle.
  • Ensure that all projects follow the Project Management Office Project Lifecycle as mandated by executives.
  • Work with the Project Sponsor and stakeholders by monitoring and reporting on all project phases to ensure project success and overall quality of implemented solutions.
  • Clarify and manage the scope of projects by defining the contract deliverables to achieve targeted outcomes and ensure project requirements are achieved in a timely manner within defined financial and resource guidelines.
  • Provide support in the development of the project budget; monitor progress against project objectives, produce periodic reports and discuss project progress with operational executives once project budget has been approved.
  • Manage and assemble projects teams by identifying resources, assigning responsibilities and developing project timelines and/or milestones to facilitate the successful completion of project activities and deliverables.
  • Identify project risks and develop plans to mitigate identified and related project risks.
  • Monitor project delivery performance against defined project plans; ensure project completion by facilitating post-implementation evaluations and measuring key outcomes against projected outcomes and assessing the performance of project-related staff to ensure customer satisfaction, project success and alignment of FH Strategic Plans.
  • Champion planning and project methodologies and best practice through mentoring, coaching and communicating with assigned staff, team members and stakeholders.

Qualifications

  • Bachelor's degree in Business, Computer Science, Information Systems or Health Information Science, supplemented with seven years' recent related experience with contemporary project management practice including three years' experience as a project manager for a large complex organization, or an equivalent combination of education, training and experience.
  • Project Management Professional (PMP) or equivalent certification.

Competencies

  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
  • Professional/Technical Capabilities: Demonstrated ability to define, lead, plan, direct and manage projects and to delivery project results.
  • Ability to develop and maintain rapport with internal and external stakeholders.
  • Ability to organized, goal-oriented, proactive and practical.
  • Ability to work independently and as a member of the team.
  • Ability to supervise staff and provide work direction to others.
  • Ability to operate related equipment including applicable software applications.

About Fraser Health

Fraser Health is a leading healthcare organization that provides high-quality patient care and services to the community. We are committed to delivering exceptional care and improving the health and well-being of our patients and clients.

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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