Cashier Team Lead

4 days ago


PointeClaire, Quebec, Canada The Home Depot Canada Full time
{"title": "Head Cashier", "description": "

Full-time Opportunity - 40 hours/week, with flexible scheduling including evenings and weekends.

Job Summary:

The Head Cashier is a key member of our Front End team, responsible for ensuring exceptional customer service and a seamless shopping experience. As a leader, you will motivate and guide your team to consistently demonstrate our Customer FIRST behaviours.

Key Responsibilities:

  • Drive awareness of current promotions and communicate store objectives to the team.
  • Train and supervise Cashiers and Lot Associates, setting clear performance expectations and providing on-the-job feedback.
  • Provide outstanding service to both external and internal customers by ensuring efficient Front End and Remote Cashier operations.
  • Handle customer complaints in a professional manner and maintain a safe working and shopping environment.
  • Complete specified safety training and adhere to all safety policies and standards.

Requirements:

  • Minimum 1 year of supervisory experience and a strong track record of performance management.
  • Excellent communication and customer service skills, with the ability to work a flexible schedule.
  • Knowledge of all policies, procedures, and duties related to customer transactions, cash handling, and the service desk.

About The Home Depot Canada:

We are a leading home improvement retailer committed to providing exceptional customer service and a positive shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering results, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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