Conduct Business Intelligence as a Mystery Shopper

1 week ago


Fredericton, New Brunswick, Canada C3 Client Satisfaction Full time

Company Overview

C3 Client Satisfaction is a leading company that prioritizes delivering exceptional customer experiences. Our mission is to provide unparalleled services, and we are seeking a highly skilled Mystery Shopper to join our team.


Job Summary

We are looking for an individual who can conduct thorough investigations of store environments and evaluate customer service levels. As a Mystery Shopper, you will be responsible for producing detailed reports on your findings.


Requirements

  • Languages: Fluency in English or French is required.
  • Education: A secondary (high) school graduation certificate is the minimum educational requirement.
  • Experience: You should have less than 7 months of experience in a similar role.
  • Work Setting: This position requires on-site work at shopping centres or malls.
  • Responsibilities: The successful candidate will be responsible for evaluating customer service and store environments, producing reports, and conducting undercover work.


Additional Information

  • Transportation/Travel Information: You must have access to own transportation or public transportation, but travel expenses will not be reimbursed by the employer.
  • Own Tools/Equipment: You will require a cellular phone, computer, and internet access to complete tasks effectively.


Earnings Estimate: Based on industry standards and location, the estimated salary range for this position is $25-$35 per hour, with opportunities for overtime pay. We offer a competitive compensation package, including hourly wages, benefits, and bonuses for meeting performance targets.



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