Customer Experience Specialist
6 days ago
At Snuggle Bugz, we're seeking a charismatic and energetic Customer Experience Specialist to join our team. As a key member of our in-store team, you will provide exceptional customer service, build meaningful relationships with our friends, and drive sales through expert product knowledge.
About the RoleThis part-time role is perfect for someone who enjoys working in a fast-paced environment, is comfortable on their feet, and can lift up to 50 pounds. You'll be responsible for handling cash transactions, operating Point of Sale systems, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service in person and over the phone
- Process POS transactions, including sales, inventory look-ups, and special orders
- Act as a product expert, assisting friends in finding the best products to meet their needs
- Receive store shipments and stock replenishment
- Maintain a clean and organized store environment, including Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
- Assist with merchandising and store promotional signage
- 1 year of retail sales experience (preferred)
- Strong interpersonal skills and ability to empathize with customers
- Comfortable working in a team environment and able to lift up to 50 pounds
- Ability to work a variety of shifts, including evenings and weekends
- $17.50 per hour
- On-site parking
- Store discount
- Flexible scheduling
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