Insurance Solutions Expert
7 days ago
This is an exciting opportunity to join the Ontario Teachers Insurance Plan (OTIP) Group of Companies as a Broker Customer Support expert, focusing on high-value client relations. As a key member of our team, you will be responsible for building strong, lasting relationships with our exclusive VIP accounts and delivering tailored insurance solutions that meet their unique needs.
About OTIPAt OTIP, we believe in creating an environment where employees feel valued, supported, and included. Our company description highlights our commitment to employee satisfaction and growth. You'll be working in a hybrid work environment, with opportunities for remote work and flexible schedules.
Key Responsibilities- Be the primary point of contact for high-value clients, providing expert advice and solutions that meet their specific insurance needs.
- Proactively resolve challenges and ensure client satisfaction by addressing product or service issues with creative and thoughtful solutions.
- RIBO license or a commitment to obtain one.
- Minimum 3 years of experience in personal lines automobile and property insurance.
- Proficiency in French and English is required.
- Intermediate knowledge of Microsoft Office Suite applications.
- Defined benefit pension plan for a financially confident retirement.
- 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
- Flexible work-from-home and hybrid options.
The estimated salary for this position ranges from $60,000 to $80,000 per year, depending on location and experience. This compensation package reflects the value we place on our employees' skills and expertise.
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Customer Service Broker
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