Application Support Professional

2 weeks ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

About the Role:

The Application Support Analyst will provide technical and functional support for the applications used by trading and risk analysts based in New York.

This is a dynamic position that requires great communication and social skills, as well as knowledge of ITIL best practices.

Key Responsibilities:

  1. Provide technical and functional support for applications used by trading and risk analysts.
  2. Work closely with the Dev team to provide the best services to our traders and help avoid or fix major incidents in production.
  3. Maintain user tickets using Unity and troubleshoot applications during live production incidents.
  4. Perform morning and evening checks to ensure Production is stable before market opening.

Requirements:

  • Minimum of 3 years of experience working as an application support analyst.
  • Bachelor's degree in computer science, engineering, or equivalent job experience.
  • Track record of delivering continual improvements and automations.
  • Basic level of coding ability and SQL query writing skills.

Language Skills:

  • Fluency in English is required, both orally and in writing.

Benefits:

  • Competitive compensation and benefits offering.
  • Minimum of 20 vacation days and 4 personal days.
  • Supportive maternity, paternity, parental, and adoption leave policy.


  • Montreal, Quebec, Canada Eagle Professional Resources Full time

    About the RoleWe are seeking a highly motivated Business Development Professional to join our team at Eagle Professional Resources Inc.This is an excellent opportunity to expand your professional network and take on new challenges in a dynamic sales environmentKey ResponsibilitiesDevelop and maintain relationships with key clients and stakeholdersIdentify...


  • Montreal, Quebec, Canada Société Générale Assurances Full time

    Société Générale Assurances is seeking an Application Support Analyst The role of Application Support Analyst is critical to the success of our organization, and we are looking for a skilled professional to join our team. As an Application Support Analyst, you will be responsible for providing technical and functional support for our applications,...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    Job Title: Application Support AnalystAbout the Role:Global Banking Technology & Operations (GBTO) is seeking an experienced Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support to users of regulatory reporting and trading applications.Key Responsibilities:Monitor processes...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:The Application Support Analyst will play a critical role in delivering day-to-day services to Société Générale's investment and corporate bank units and their clients. This position requires a strong understanding of ITIL best practices and excellent communication skills to provide technical and functional support for applications used by...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:Societe Generale is seeking a skilled Application Support Analyst to join our Global Banking Technology & Operations team. As a key member of our team, you will be responsible for providing technical support and guidance to our users of regulatory reporting and trading applications.Key Responsibilities:Monitor and troubleshoot issues with our...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:Societe Generale is seeking a skilled Application Support Analyst to join our team in Canada. As a key member of our Global Banking Technology & Operations team, you will provide technical and functional support for our trading and risk analysts based in New York.Key Responsibilities:Provide timely and effective support for our applications,...


  • Montreal, Quebec, Canada TalentBurst, Inc. Full time

    Job Title: Support AnalystThe position of Support Analyst requires a technical professional to oversee the daily support and health of multiple production environments. Key responsibilities include change management, incident resolution, problem management, and user setup. The role will serve as the first point-of-contact for Level 1 and 2 support and will...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our Global Banking Technology & Operations team. As a key member of our team, you will be responsible for providing technical support and expertise to our clients and stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for our regulatory reporting and...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:We are seeking a skilled Application Support Analyst to join our Global Banking Technology & Operations team. As a key member of our team, you will be responsible for providing technical support to users of our regulatory reporting and trading applications.Key Responsibilities:Monitor processes and infrastructure to ensure seamless...


  • Montreal, Quebec, Canada Desjardins Full time

    As a key member of our team, you will play a vital role in supporting the Custody business line's applications. This involves working closely with a multidisciplinary team of over 60 professionals who oversee the maintenance and development of the application portfolio. Your primary responsibility will be to provide top-notch support and assistance to users,...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:The Global Banking Technology & Operations (GBTO) Canada team aims to deliver day-to-day services to Société Générale investment and corporate bank units and their clients, accelerating their transformation. GBTO differentiates itself with its agile transformation pace, technology and data culture, and industrial approach, leveraging...


  • Montreal, Quebec, Canada US Tech Solutions Full time

    Job Summary: We are seeking a highly skilled Application Production Support professional to join our team at US Tech Solutions. As a key member of our support team, you will be responsible for ensuring the day-to-day quality of service of live applications to end-users. Your primary focus will be on diagnosing and resolving incidents, answering user...


  • Montreal, Quebec, Canada Groupe SII Full time

    About the JobThe Global Business Service Unit (GBSU) Canada is seeking a skilled Application Support Analyst to join their team. As a key member of the GBSU, you will play a critical role in delivering day-to-day services to clients and accelerating their transformation.Key ResponsibilitiesProvide technical and functional support for the equity and...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:The Global Banking Technology & Operations (GBTO) Canada team at SGS Société Générale de Surveillance SA aims to deliver high-quality services to investment and corporate bank units and their clients, driving transformation and innovation.This central position involves providing technical and functional support for applications used by...


  • Montreal, Quebec, Canada SkySys Full time

    Job Summary:The Application Production Support Analyst will be responsible for providing daily support and health of the production environment for multiple applications in ALMT Client. This role requires the ability to monitor production activities, perform remediation steps, and interface with external IT communities to resolve incidents.Main...


  • Montreal, Quebec, Canada US Tech Solutions, Inc. Full time

    **Job Summary:**We are seeking a skilled Application Production Support Specialist to join our team at US Tech Solutions, Inc. The ideal candidate will have a strong background in IT application support and a passion for delivering high-quality services to our clients.**Key Responsibilities:**Diagnose and resolve incidents related to our IT...


  • Montreal, Quebec, Canada Mnp Llp Full time

    Accounting Support ProfessionalMNP LLP is seeking an experienced Accounting Support Professional to join our team. As a trusted advisor, you will provide technical support to internal users on various accounting applications, including working papers, bookkeeping, tax preparation, and custom templates for financial statements.Key ResponsibilitiesProvide...


  • Montreal, Quebec, Canada DRW Full time

    Application Support SpecialistDRW is a diversified trading firm that operates using its own capital and trading at its own risk. We value autonomy and the ability to quickly pivot to capture opportunities.As an Application Support Specialist, you will be responsible for providing mission-critical support for our proprietary trading applications. This role...


  • Montreal, Quebec, Canada DRW Full time

    Job Summary:DRW is seeking an Application Support Specialist to provide mission-critical support for our proprietary trading applications. The ideal candidate will have experience in application support, knowledge of networking fundamentals, and basic scripting skills.Key Responsibilities:Deliver flawless production support, software deployment, and...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:The Global Banking Technology & Operations (GBTO) Canada team at SGS Société Générale de Surveillance SA aims to deliver day-to-day services to investment and corporate bank units and their clients, accelerating their transformation. To achieve this, GBTO differentiates itself with its agile transformation pace, technology and data...