Cyber Security Data Platform Support Engineer

3 weeks ago

Toronto, Ontario, Canada SAP Full time

About SAP Security Data & Platform Engineering

The SAP Security Data & Platform Engineering organization is responsible for safeguarding SAP's digital assets and information through a decentralized, scalable, and collaborative data security framework to enhance threat detection and response capabilities. Our mission ensures that security data is accessible, reliable, and scalable across various domains, facilitating real-time analysis and decision-making utilizing a threat-informed data-driven strategy. Data & Platform Engineering offers support for the creation of advanced detection mechanisms, employing machine learning algorithms, and threat intelligence to identify and mitigate potential cyber threats effectively. Providing operational support which encompasses the seamless integration of automated response systems, continuous monitoring, incident management, and compliance adherence to ensure the organization's cybersecurity posture remains robust and adaptive to evolving threats.

Job Summary

SAP Global Security & Compliance is hiring a Security Data Platform Support Engineer to manage the SAP security data mesh and optimize advanced data systems, leveraging Cribl and Kafka for real-time analytics. A primary focus will be processing and integrating large, complex datasets into the platform while staying ahead of emerging data trends. Expertise in data mesh architecture and hands-on experience with regular expressions are crucial for success. You'll also develop scripts to streamline automation and ensure compliance with standards like NIST, SOC, and GDPR. Be innovative with technologies such as data streaming, security monitoring tools, hyperscaler storage, and data lake designs, ensuring availability and high-performance infrastructure for our security operations. Strong communication skills are essential to explain technical insights to stakeholders and contribute to the development of automated support systems. If you're passionate about data mesh, automation, and cutting-edge security solutions, join SAP Global Security & Compliance and help shape the future of security data technology.

Key Responsibilities

1. Installing, configuring, and ensuring operational excellence throughout the lifecycle of our security data platforms and all its components to ensure they are operating effectively, efficiently, and applying industry best practices (NIST CSF, MITRE ATT&CK).

2. Provide hands-on and proactive resolution across data platforms (SIEM), including troubleshooting and resolving issues related to data storage, processing, and analysis.

3. Drive collaboration across functional partners to resolve technical issues related to security data platforms.

4. Developing and implementing solutions to enhance the performance and security of the data platforms.

5. Keeping abreast of the latest security trends and technologies to provide proactive support and recommendations for improvements impacting threat detections and indicators of compromise (IOC).

6. Documenting and maintaining accurate records of support activities, including issue resolution, system configurations, and maturing our cadence of repeatable reporting to ensure SLA are met and KPI are socialized.

7. Conducting regular system audits and performance tuning to ensure optimal functionality and security.

8. Active participation within our global 24/7 on-call rotation ensuring swift response to critical and/or emergency support requests ensuring platform and data availability meet the needs of our customers.

9. Contributing to the development of standard operating procedures and best practices for system support and maintenance.

10. Collaborating with vendors and external partners to troubleshoot and resolve technical issues related to security data platforms.

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